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  1. ryances

    Need Midsize Enterprise 6.2 template file

    I was looking for the Avaya Midsize Enterprise 6.x template, but since it was removed from Avaya. Does anyone still have this can share?
  2. ryances

    Avaya Vantage K155 and Expansion Connect

    Have you solved this problem?
  3. ryances

    ACCS Supervisor Observe

    Thanks BFG9K for replying to my post. "Have you assigned the appropriate user roles/rights etc. for this?" -> Any requirement do I need to concern for this? "The supervisor that wants to barge/whisper/listen also needs the appropriate agents assigned to them as a supervisor under CCMA." -> The...
  4. ryances

    Avaya Vantage Hospitality

    Thanks sizbut. I saw those information on the Google too. Is there anyway to configure speed dial key to make call?
  5. ryances

    ACCS Supervisor Observe

    Hello. I got a problem with out Avaya Contact Center Select (ACCS) that the supervisor observe feature didn't work. There are 3 invisible buttons: Whisper, Barge-in, Observe. You can check the captured image of Avaya Agent Desktop on below. Anyone who know how to check and configure this...
  6. ryances

    Avaya Vantage Hospitality

    Hi, I have Avaya Vantage K155 & K175 with the default Avaya Vantage Connect application on them. I do a search on the internet and there is "Avaya Vantage Hospitality". It looks to allow us to customize the interface/application/button on the screen of the phone. You can check the document as...

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