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Greetings to you. We had now replaced the carrier B and also the Bus cable between Carrier A and Carrier B. Still the problem is same. Is there any way by which we can try running the system in simplex system? Please suggest.

Can we try to degrade the system to work in simplex mode. What will be the procedure for degrading the system to simplex?

Hello, your analysis is correct. It is duplicated system. But duplication is not working for past few years. this problem has started last month. Except for TN2404 Processor cards, rest all the cards have been replaced in both carrier A and B (like TN2401/TN2400, TN792, TN2812, TN570D for PN1...

Greetings AvayaTier3(TechnicalUser)... Today I received another set of TN2401/TN2400 boards and TN2404 board. First of all I replaced TN2401/TN2400 board and powered up the system. After powering up the system 1 out of 4 PRI line came in service. I tried busyout trunk, reset board, busyout...

Request you to please elaborate on what does power back up mean. I am arranging for TN2401/TN2400 boards which will take some time. Also in one of the lime you had mentioned about the TN2404 Processor. What is the meaning of that line. this is my first time on definity. that is the reason I...

We have already replaced the TN2401/TN2400 sandwich board. Old as well as new board is showing Alarm indication on the board. However, display alarm does not show any specific alarm related to this board. We tried adding TN771 Maintenance card to the system, but neither the card was detected...

Also I want to bring to you notice that CPU duplication is down for last several years. i.e. the system is working in simplex mode. Sandeep

@AvayaTier3, First of all, sorry for the delay in response and thank you for responding. Here we do not IPSI card. Below is the output of the commands that you have mentioned. [highlight #FCE94F]Command: Display Alarm[/highlight] ALARM REPORT Port...

Thanks for the suggestion. The issue was from service provider end but service provider refused to acknowledge. When we asked to test on tester, the issue was acknowledged and rectified

Dear Experts, One of my customer is using Avaya Definity system version2.1. We have a total of 7 SSC port cabinets with 5 DS1 boards in it. for past couple of days D channel of all DS1 show out of service. Initially we though that the issue might be with service provider. Service provider...

Greetings Experts' I have connected a new PRI line to IP Office. In SSA the line show in-service and all channels are idle. However when i call on that PRI number; the call does not land on the IPO Extension. I have assigned incoming group ID to 0. Under Incoming Call Route i had configured...