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Thank you danCST, that helps me for now. I'll think about upgrading to version 12 right away. Has anyone already upgraded to version 12 and can give me tips on what I should pay particular attention to? Thanks to all

Yes

Hello, maybe someone knows the problem. I called a hotline today and ended up on hold. When the employee answered my call, he didn't hear me. I could hear him, but my voice was not transmitted. A call back from the hotline, again via the hotline queue, same problem. No voice transmission from me...

Hello, Thank you for your support with my problem. I have now set up 2 connections and configured the 2 Bridge Appearance buttons on each other's phone. The phone number of the main line is sent externally on both devices.

Hello, I have a problem with internal twinning. If a call is active on the primary phone, another call is not signaled on the secondary phone, but only on the second line of the primary phone. Which setting must be made so that the second call is also signaled on the secondary phone? - IPO -...

Thanks, restarting the server has solved the problem for now

42% of the Voicemail Pro disk on VMWARE

Thanks for the information, it is IPO Server (VMware) and only 42% of the disk is occupied. So that can't be the reason.

Hello, I currently have a problem with the IP-Office System Status(11.1.3.0.0.Build 23). When I try to call up the details of an extension, it rarely works. I keep getting the error "The data request could not be processed due to insufficient memory in the control unit". Does anyone know the...

Hello, in my IPO (11.1.3.0.0 Build 23) there are a lot of the following files under /var/log/ "108 Mar 15 23:47 imfile-state:3957132:d39938628ea93d26" with the following content " { "filename": "\/var\/log\/audit\/audit. log", "prev_was_nl": 0, "curr_offs": 8388759, "strt_offs": 8388759 }" Can...

No problem, I'll wait for the next version.

Hello vfotineas's, I can't find the latest software for the 500V2, can you help me?

Thanks for the tips, the change where I noticed the problem was 5 days old, so the Web Manager should also have been updated. And I have tested this with different computers and browsers. As a possible solution I have restarted the Web Manager service of IPO, the data is now up to date but the...

Hello, I have noticed that the Web Manager displays older values for connections than the Manager. I have assigned a connection to a new employee and imported the data via Manager. When I open the line with the Web Manager, I see the old values, with the Manager the current ones. The new data is...

These are both iOS/Android clients and desktop clients

Hello, Since the upgrade from 11.1.2 to 11.1.3.0.0 Build23, a lot of Workplace Clients are displayed in the system status under SIP extensions under Unregistered extensions. Does anyone have any idea what the reason could be? The clients work perfectly, and it makes no difference whether they...

Hello, since the upgrade from 11.1.2 to 11.1.3.0.0 Build23, I still see "Upgrade available" in the Web Manager for the IP500V2. However, when I connect directly, SS shows me that the new firmware is installed. I have run the upgrade a second time, but the display remains.

Hello, I have a problem with a J169 on an IPO 11.1.20.0 Build239. The user can only make handsfree calls, the handset is mute in both directions. Does anyone have any idea where the problem might be? Thanks

Thanks, that's a good tip. I will test it.

Hello sizbut, thank you for the quick reply. It is indeed about desk phones (9611G). We use the feature to reach people directly, even if a forwarding to the outer office is active. Since the ID changes, I need to check and adjust the entries periodically.