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Avaya SM 8/0, IP-phone J159 SIP My client said that they’ve been using the special website to get a verification code. When they login that website with their credentials, they could get a call to their phone from the site that the code is delivered over a phone. For some reason as of...

Yes, G711 right. Thanks!!!

We have Avaya CM./Aura 8.1 and SBCE, SM1,SM2, and 2 Media gateway. Our maximum concurrent calls are 160 at the peak time. We have some call quality issue after one of our phone system migration from PRI to SIP-Trunk. we're using MPLS VPN with Carrier, they said like this. For this circuits QoS...

My system has off pbx mapping, so that I use that feature. it works!!! Coverage path would be need to make the case as many as people use. So off pbx is a perfect solution. I really appreciated it.

My call scenario is this: A caller from outside is dialing number, which is coming to SIP trunk of SBC -> Avaya -> IX messaging (play Auto Attendance announcement, press 1, Send the phone number x1000) -> x1000 station on Avaya CM -> x1000 setting with CFW to Cell phone 999-200-5000 The issue...

We have Avaya Aura system manager 8.1 and 1000 users at Session manager. I'd like to see only some contacts on the J169 which're just some current users except the virtual numbers and other numbers not being used. Is there any option at Session manager for an user to select to show up or not?

Oh! Thank you! I disabled all the features options of the extension, then I've deleted it.

My system is Avaya Aura System manager 8.1. I was trying to delete a virtual extension at CM. But the error message pops up. Error on Delete Failed to delete[Unassign of endpoint "1234" from user "1234@mail.com" failed. Cause of failure: CmAdaptor:Communication_manager:remove;nested exceptin...

OMG!!!! YOU'RE RIGHT!! I deleted it!! Thanks you so much. It was good chance to understand this system with your help!!

What version of System Manager and CM are you using? Ver 8.1[highlight #EF2929][/highlight] Version 6.x had some problems where the station was correctly removed from CM but not from the System Manager database. Refresh your login (log out and back in) and see if the station still exists...

Thanks for replying. Once I put the command, [b]Nothing appear. No data in the system to list

I deleted and went to soft deleted the user, but it failed with this message. I did at the web interface not Element Cut through. Somebody know? where I should go and delete? Error on Delete Failed to delete [javax.ejb.EJBTransactionRolledbackException: Transaction rolled back-2336@xxxxx.com]...