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  1. Chicken0

    Web Ignite - Connection Lost (intermittent)

    Update: I upgraded 2 of my users to 20H2 and they're still having problems. Chrome is still v89... Has anybody been successful just updating Windows?
  2. Chicken0

    Web Ignite - Connection Lost (intermittent)

    Oh okay. Thanks for all the help techymitel!
  3. Chicken0

    Web Ignite - Connection Lost (intermittent)

    I did but it doesn't return any results. Yes we are on Chrome v89. Am I correct in assuming it's this site?
  4. Chicken0

    Web Ignite - Connection Lost (intermittent)

    Can you please share the link to that issue (SO5959)? Would we need to do all of those steps?
  5. Chicken0

    Web Ignite - Connection Lost (intermittent)

    Our agents have started receiving this message daily a couple of weeks ago. No changes have been made for months. Has anyone run into this issue? Any help would be greatly appreciated! See image.
  6. Chicken0

    Help allocating IVR Ports

    Hi everyone, I hope you're all staying safe amid this pandemic. We're a contact center with about 7 agents that gets about 3000-4000 calls a day but during some seasons, we've had over 25+ customers calling at once. We have 50 IVR ports 43 Messaging 5020 4 UpiQ 5020 3 Outbound 5020(for...
  7. Chicken0

    Access Database on NuPoint

    AlphaMann, you are a lifesaver!!! That's exactly what I was looking for!!! I will probably just pull a copy of that file every day and import into SQL. Thank you so much for your help!! You rock!!
  8. Chicken0

    Web Ignite Logging in with Username only (not DOMAIN\USER)

    It was worth try, thanks for responding!
  9. Chicken0

    Access Database on NuPoint

    Hi everyone, Does anyone know if we can connect to the database on the NuPoint server or export the DB? We'd like to be able to run historical reports on certain call flows without using the call flow report on the NuPoint. Reason being that when the server is rebooted, all of that data is...
  10. Chicken0

    Web Ignite Logging in with Username only (not DOMAIN\USER)

    Hi Everyone, Is there any way to automatically default the domain name on the back-end of Web Ignite? Currently, users are logging in with DOMAIN\USER Is there a way to add the DOMAIN part so you only log in with the USER portion? Thanks

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