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Yes, in the LAN is working ok as expected. My question was about how to access remotely through ASBCE, could you guide me please?

Hi Sirs: Please someone could give me a guide how to configure USER PORTAL (WebRTC service - TLS port 7444) through ASBCE r10.x to access IP Office 12.0? I tried to create an APP RELAY in ASBCE but it doesn´t work and there is no info in Tech Docs about this scenario.

Hi Sirs: I have a Remote Worker config with IPOr12-SBCr10.1 using TLS in Workplace clients behind SBC. All is working as expected for SIP, I can make calls with Workplace (external-to-internal, internal-to-external) and also see PRESENCE status in other Workplaces (both directions). However, I...

Hi Derfloh, the issue was that the CCMS polling was coming every 180 seconds to the remote phone (behind the SBC), which was very high and caused the SBC to erase that connection in its memory (this is what Avaya support explained in the case I mentioned) sending a 481 error as a response when...

Hi Specialists: I have the same problem published in Mar 2023 here: https://www.tek-tips.com/threads/j-179-remote-phone-getting-sip-481-call-transaction-does-not-exist.1820950/ The NUSNs mentioned in the original solution case (https://support.avaya.com/ext/index?page=content&id=SOLN329273)...

Please return to the last one or give the option to choose between OLD or NEW

Hi Sirs: I am using the IPO Anywhere r12 image for a lab. All was working fine (I could make calls between registered J100s, etc) until I tried to make a PING from System Status (IP Routes - PING button) to any external host in the same subnet, and it always failed (Sent 3, Lost 3). I cannot...

Un UPDATE please... Using SSA in Node 1 but in the IP ROUTES section. When I tried to make a PING to the same IPO Server (Virtual Machine), it is not working (??). Again, at the LINUX level, I can make PING to anybody without problem. But I cannot make PING to any Host in the same subnet using...

Hi Sirs: I am testing a SIP Trunk between an IPO Server r12 (Node 1 - Virtual Machine in Subnet 1) and an IP500 r9 (Node 2 - Subnet 2). I am using symmetric SIP Trunk configurations in both sides. All calls through SIP Trunk from Node 2 to Node 1 are ok. However, from Node 1 to Node 2, I always...

Hi Sirs: I have some third-party SIP phones (Huawei brand) that I have already connected to an Aura 10.1 platform without any issue. 1) Have any of you conducted SURVIVABILITY TESTs with any third-party SIP phones to make them behave in the same way as explained in this URL...

Hi Specialists: We are working on a classical recording configuration: WFO 15.2 - AES 8.x - CM 8.x. According to docs, the WFO does not require the separate ordering and licensing of AES DMCC, TSAPI and CTI (licenses are bundled in the WFO product - App Specific Licensing). In AES, the TSAPI...

Hi Sirs: Please could you help me to confirm if it is always possible to make ENCRYPTED CALLs between SIP devices (J100) in DIRECT MEDIA mode? By "DIRECT MEDIA", I mean encrypted calls between 2 devices without passing through IPO server or IP500v2. In my own testings, all encrypted calls happen...

Hi Sirs: For a Customer with IPO Server Edition r11.x (1 Server) where all the IP Telephony (IPT) users are registering in the Primary Server (no survivability), I need to configure 2 survivability scenarios: 1) IPT Users registering in remote branches (IP500v2) first and if the local expansion...

Hi Sirs: An Aura 8.1.x customer is asking for enabling only DIGITAL phones at minimum cost. Could I use only an Analog, Basic IPT or Enhanced IPT license to support a digital phone? or Must I add a CORE user license always? Any answer will be welcomed.

Hi Sirs: Please, could you share your experience using this ADS tool? Very few information in Avaya portal and none video updated in Youtube. A customer wants to monitor their Avaya J100 Phones and G450 gateways in order to receive an email from ADS (or whatever) alerting this kind of events...

Hi Sirs: Sorry I am new in Avaya CM, so please help me to clarify these questions: 1) In a blocked phone assigned to User1, is it possible for a User2 to make outgoing calls using only his/her ACCOUNT CODE and/or AUTHORIZATION CODE? Is there a special configuration for this? 2) In any blocked...

Thanks Derfloh. Yes, it is enough. Only one more question, please. Is it possible to extract that info (SIP Trunk channels) from SYSTEM STATUS to built an external report? How would I do that?

Hi Sirs: For IPO r11.x, please could you give me an advice how to monitor SIP Trunk channels in real time? (procedure, method or app). I was trying to find docs about this but it is not clear. I found that ACR (Avaya Call Reporting) can monitor TRUNKS in some way, have you had some experience...

Hi Sirs: I Would want to use Avaya Media Server for Call Recording in a new CM/SM/SBC deployment without G4xx (only VMS - all IP phones). I have found info about how to calculate DSP resources in old G4xxs, but nothing about how to do it with “new” Avaya Media Server (AMS). Could you give me...

Thanks Kyle555!! Excellent method!! I can´t believe how Avaya makes something so useful so hard to use it. For capturing LOGOUT events, "Logger = com.avaya.mgmt.ucm.audit" is perfect (one entry for each logout event in Syslog Server). Unfortunately for capturing LOGIN events (the most important...