Hi Specialists:
I have the same problem published in Mar 2023 here: https://www.tek-tips.com/threads/j-...-481-call-transaction-does-not-exist.1820950/
The NUSNs mentioned in the original solution case (https://support.avaya.com/ext/index?page=content&id=SOLN329273) dated in 2021, are not supported in r12 anymore.
In IPO r12, I need to configure the SBC parameters as explained in https://documentation.avaya.com/bundle/IPOfficeASBCE/page/Remote_Extension_Settings.html
However, the remote J100 device (using a Public IP Address behind the SBC) never receives the SBC parameters as shows in the above IPO config example (Public IP Address = 200.0.113.30, etc, etc),
so the CCMS polling from IPO keeps in 180 secs and the SBC cleans the CCMS-J100 dialog before that timer as explained in the original thread (Mar 2023).
Please, could you give a guide what to do or an example what else I need to configure for remote devices to change that CCMS polling?
I have the same problem published in Mar 2023 here: https://www.tek-tips.com/threads/j-...-481-call-transaction-does-not-exist.1820950/
The NUSNs mentioned in the original solution case (https://support.avaya.com/ext/index?page=content&id=SOLN329273) dated in 2021, are not supported in r12 anymore.
In IPO r12, I need to configure the SBC parameters as explained in https://documentation.avaya.com/bundle/IPOfficeASBCE/page/Remote_Extension_Settings.html
However, the remote J100 device (using a Public IP Address behind the SBC) never receives the SBC parameters as shows in the above IPO config example (Public IP Address = 200.0.113.30, etc, etc),
so the CCMS polling from IPO keeps in 180 secs and the SBC cleans the CCMS-J100 dialog before that timer as explained in the original thread (Mar 2023).
Please, could you give a guide what to do or an example what else I need to configure for remote devices to change that CCMS polling?