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Thanks Belvie [glasses], All good points. I appreciate the response.

Anyone?? are the version installs backwards compatible?

Hi all... We're running an NEC SV8100 with UM8000 for voicemail. I installed an update (v11.10.0.45) a few weeks ago, but since, things have been acting strange (in a bad way). Since I have the previous version in the update screen still, would it be ok to go back to the stable version simply...

The secondary 'group' is simply 4 other lines setup in 15-09 and 15-11 they have function key 8 set to Virtual Extension @ 200 on both 15-09 and 15-11. I do not see any other transfer options for 200 other than this...

200 is set up as a subscriber. The main recording is in the opening boxes greetings. The system operator box has call transfer settings pointed to 200 for both night and day. On the 200 Subscriber, the transfer option is set to release and the number of rings is greyed out at 4 rings. In the...

UM8000

caller dials one or our public numbers, they are met by an auto attendant "thank you for calling...blah blah blah, enter an extension or zero for receptionist", hit zero...PBX rings. Here's the DID for what appears to be two of our outside lines. it transfers to 300 which is UM8000.

200 is a Virtual Extension therefore is not in the DID setup.

That setting I changed 24-02-03 from 30 to 90 doesn't seem to have made a difference in delaying the call to the secondary group. Rings 5-6 times, then second group starts to ring. Need roughly 10 rings. (not that I would expect anyone to wait 10 rings for someone. Ha! I wouldn't.

200 is the main line, 300 is the VM

PRI Circuit

Thank you for the quick response...I just changed that value from 30 to 90. Where can I see the hunt group? I need to add two layers instead of just the one additional. Phone rings at PBX (just changed it from 30 seconds to 90 seconds) Then it needs to ring same extension (pbx) and one other...

Good Morning all, We've got an SV8100 with UM800 for VM. Currently, our main line rings at one station, the receptionist. I need to increase the number of rings before it's sent to the hunt group (if that's even what it's called on this system). Thanks in advance for what seems like a...