SV8100 using UM8000 - Increase Rings on incoming calls to main line and to hunt groups

[kinpropIT]

Good Morning all,



We've got an SV8100 with UM800 for VM. Currently, our main line rings at one station, the receptionist. I need to increase the number of rings before it's sent to the hunt group (if that's even what it's called on this system).

Thanks in advance for what seems like a simple fix. I just can't seem to find it anywhere in WebPro or the UM8000 admin.

 

[AKgreatland]

What is the extension number of the second group? That number should appear somewhere in the UM8000 under 200 transfer after taking message or something along those lines

 

[kinpropIT]

The secondary 'group' is simply 4 other lines setup in 15-09 and 15-11 they have function key 8 set to Virtual Extension @ 200 on both 15-09 and 15-11. I do not see any other transfer options for 200 other than this...

 

[AKgreatland]

20-04-03

 

[AKgreatland]

24-02-03 put back to original setting as this will affect the time an extension takes to forward to voicemail