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Thank you! I will to use DMP and if I need help I will circle back! Thank you again.

Hello, newbie here and end user. I am running IP Office version: 9 I have two VPN tunnels back to the main office, each VPN can intercom the office but when VPN1 intercoms VPN2, it rings but there is no voice. Is there a setting I need to setup in IP Office? Thank you in advance!

OK I will look into this. Any ideas what new features on R11? Thank you.

Thank you and I will keep this in mind.

Hi everyone, I am an end user and weekend warrior. I currently have an IP Office 500 version 9 without SIP option. In order to upgrade to SIP I was thinking of using a Sangoma Vega 60G with 8 analog ports. I will only use 5 lines. Is this item easy to implement and use? I don't think I will use...

Albus2: I agree, the numbers I posted are not correct numbers, just exaggerated. Thanks for the reminder.

Ok found the problem, the 242 option was located in my SonicWall. I have been able to change my IP. Thank you everyone!

Tim was correct, the 242 option was in my SonicWall, and I have been able to make my IP change. Thank you everyone!

Hi guys, OK let me look in the sonicwall, it might take days before I report back, thank you! Tony

Tim, Here is what is in the 46xx file ## Call Server IP Address (The IP500 - it’s already done but this is “belt AND suspenders") SET MCIPADD 192.168.1.130 ## Disable User programming - 1=Yes SET PROCSTAT 0 ## Set User Programming Passwd to CRAFT (27238 on phone keypad) SET PROCPSWD "27238"...

Travis, I will try to first edit the file on the actual SD Card, if that does not work, I will delete the file. The vendor's email to me (when it was installed) stated that he preferred to use his own file as it is only 10 lines or so versus a huge Avaya file. Give me a few days and I will...

Hi Tim, According to the email from the vendor (he is no longer in business) there is 242 option but I cannot locate where this option file or setting is located. The DHCP is being set by sonicwall and not IP office. AM I supposed to look in the sonicwall? Any idea where this 242 option file...

HI Tim, I could not located the file "46xxspecials.txt", thank you. Tony

Hi Travis, I was editing the SD card using IP Office, I didn't realize I had to remove the SD card and edit it directly. I might delete the file per your suggestion. I give this a try in a few days and report back, thank you. Tony

I am trying to change the IP 500 IP Address but it seems like there is VLAN file running that keeps pointing to old IP Address. Would any one know what is the name of this vlan file and where it is located? I thought it would be 96xxupgrade.txt but I can't seem to find it. Thank you.

This is exactly what I am trying to accomplish. IP 500 box old ip = 192.168.1.35 and I am trying to change it to 115.115.100.5 I saw this video and changed it per the video. I then cleared the values of the 9600 phone, making the settings as follows: router: 115.115.100.1 and phone server...

I need to change the IP Address of my IP 500. When the 9600 phone boots up it runs a http://192.168.1.130:80/96xxupgrade.txt It is getting this from the IP 500 box. How can I get this to run the new ip address? Thank you.

How do I check for immediate ring and the group type? Thank you.

Currently I have incoming call route setup to forward to call hunt group that rings 3 phones, but it still rings all phones. I also setup when was suggested and all phones still rings. Is there a "hidden" hunting group I can't see? I checked my hunting group already and it's very simple but I...

I have a IP Office Manager 10 and I need to make lines 1-5 ring at the receptionist and line 6 for me. I have tried incoming call route and set each line to ring at the appropriate receptionist destination but it still rings all phones. I am end user not a professional so I was wondering what is...