IP Office Manager V 10 make only certain extension ring on incoming line

[crazygordon]

I have a IP Office Manager 10 and I need to make lines 1-5 ring at the receptionist and line 6 for me. I have tried incoming call route and set each line to ring at the appropriate receptionist destination but it still rings all phones. I am end user not a professional so I was wondering what is the easist way to have lines 1-5 ring at the receptionist and line 6 ring at my table? Thank you in advance.

 

[TouchToneTommy]

Set the Incoming Group for Line 1 through 5 to the same value, such as 0
Set the Incoming Group for Line 6 to a different value, such as 1
Set the Incoming Call Route for Line Group 0 to the Receptionist
Set the Incoming Call Route for Line Group 1 to yourself

 

[crazygordon]

Currently I have incoming call route setup to forward to call hunt group that rings 3 phones, but it still rings all phones. I also setup when was suggested and all phones still rings. Is there a "hidden" hunting group I can't see? I checked my hunting group already and it's very simple but I can't find where the setup where all phone rings. Is there a rule that I must delete so all phones don't ring? Thank you in advance for assistance.

 

[wesleyjames]

Check to see if you have line appearance buttons on all phones set to immediate ring.

 

[sizbut]

Aks the obvious - what group type is the group set to?

Stuck in a never ending cycle of file copying.

 

[crazygordon]

How do I check for immediate ring and the group type?

Thank you.

 

[sizbut]

Whilst at it, check whether this is a Basic Edition system.

The answer to both you questions are within just browsing around the configuration. Failing that press F1 and read the help.

Stuck in a never ending cycle of file copying.