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  1. Darren_H

    Micros 3700 recipt issues and customization question

    220 printers only print 32 wide, for your name change, you could use the "guest check detail" section of your RVC/trailers then make a custom sim script to write the detail how you want it, also uncheck print summary totals from the print check tender. example of one I have made for a restaurant...
  2. Darren_H

    Micros 3700 iCare / RTA issues

    So I need to install the RTA so I can get icare gift cards and My micros working on this new win10 server. it seems Micros has changed the download process from the old pain in the ass java download and install to an exe that you download from the my micros portal. I have downloaded it put in my...
  3. Darren_H

    Help! all FOH printers down (report printing)

    also it looks like the server is missing its printers controlled by the print controller in the registry, I have compared it with a backup and it is all gone, strange...
  4. Darren_H

    Help! all FOH printers down (report printing)

    this is also 3700 5.6 and, MDSHOSTS / PRINTER files have been re created, even tried to pump them down via cal and restart, no luck
  5. Darren_H

    Help! all FOH printers down (report printing)

    strange problem, after a server restart all of our FOH printers are no longer printing reports. the issue is not with auto sequences or the remoting service as reports print fine on BOH, the 3700d log says the registry entry is missing for the local printer, I have seen this back in the day with...
  6. Darren_H

    bought a ws4lx to use with my sytem but wont install

    Actually POSKitchen that is not true the WS4lx had 2 different Udoc sizes if you open the Platform update file you will see that it checks (I think it uses S/N, you will see it in the notes) our office ran into this issue all of the time when we were doing upgrades, there was an Oracle (or...
  7. Darren_H

    RES 3700 5.6.x/5.7.x on Windows Server 2016 VM Systems/Setup advice

    Wait... there is a command that lets the DB run multi core? this is news to me, as long as I can remember the DB has been single threaded.
  8. Darren_H

    bought a ws4lx to use with my sytem but wont install

    just re name the folder throw a _old on the end of the name, there is a setup.dat file in there that cal looks for and if the folder name, if does not match it will not work, its a quick and dirty way around getting cal to not load up a package, and I am talking about that folder in the packages...
  9. Darren_H

    bought a ws4lx to use with my sytem but wont install

    if you go to the Micros server find %Micros Drive%\Micros\Res\Cal\WS4LX\Packages\(in here you should find a MCRSCAL folder along with a CE upgrade folder, that I do not know the naming off the top of my head on, maybe something called platform update or ce something or other, you can drill down...
  10. Darren_H

    bought a ws4lx to use with my sytem but wont install

    The older WS4LX's had smaller Udoc's I would pull the CAL package out of the ws4lx directory and just run with it on the platform that it is on
  11. Darren_H

    Micros KDS DT166 cannot enter server info in Cal Window

    press F11 or F12, I forgot what F key it is
  12. Darren_H

    RES 3700 5.6.x/5.7.x on Windows Server 2016 VM Systems/Setup advice

    We had a similar issue on 5.6 with ESXI, changing the CPU to match the correct core count resolved that, we had the server set 4cpu in esxi but it was a 2 cpu 28 core box moving to 1cpu 4 cores in esxi resolved it. our issue was transaction analyzer pegging a core then operations slows on the...
  13. Darren_H

    One shift won't show up on reports.

    Did EOD run are they all on the day before? if End of night does not run to increment shifts they will all be on they day before.
  14. Darren_H

    Convert A MICROS PCWS 5A w/ HDD and Win?

    there is a sata port in there and a stand off for power. but you need brackets for the hdds and windows licensing. there is a setting in the bios for CE defaults or win32 defaults, they can run 7 but you would need to get an image from your pos vendor. IMO it is not worth the time/ effort or...
  15. Darren_H

    Help Micros e7 - no help from North Country Busines Products

    you could get a windows 7 pc and change your CC node to the computer. North country should be able to remotely install E7 on that computer and it would be TLS1.2 compliant. otherwise I would just call your processor and get some EMV card readers and go around the micros, just put a "credit card"...
  16. Darren_H

    Simphony Location activity DB to MCRSPOS menu items

    I am trying to get an DB export in Simphony 1 for daily sales by menu item we need the obj_num from the master menu item along with RVC, amount, name1&2 for the day. it seems like there is a good view in the DB [LOCATION_ACTIVITY_DB].[dbo].[VMM_MENU_ITEMS] but it is missing the obj_num from the...
  17. Darren_H

    3700 Performance / Transaction analyzer

    so we have an accounting department that is frequently in transaction analyzer and on our old server is was slow but manageable, now we have moved Micros to our VM environment and upgraded from Res 5.5 to 5.6 and transaction analyzer seems even slower. now doing some investigation it does peg...
  18. Darren_H

    DisplayController (KDS) with a external ELO TouchScreen

    its been some time but this page should help you identify your touch driver used http://support.elotouch.com/download/help_technology/ and I want to say ce 5.0 was limited with no support for the A model or "2" model I think that we ordered AccuTouch or IntelliTouch but I am not %100 on that...
  19. Darren_H

    Where to get new WS5A Touch Screen

    That's what I thought, some time ago Walmart.com had some for some strange reason, but it does not look like they are there any more.
  20. Darren_H

    Where to get new WS5A Touch Screen

    I am looking to swap out the touch glass on a few workstation 5A's just checking where anyone has ever purchased the touchscreens.

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