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  1. Randy_F

    How do I toggle DND from the One-X portal?

    Perfect Thanks also one other quick question... how do I dial into the phone system to enter these by phone
  2. Randy_F

    How do I toggle DND from the One-X portal?

    IPO 9.0.700.983 We have an employee working from home and forwarding calls... How do I toggle DND from the One-X portal? Thanks
  3. Randy_F

    Waiting on More Tele Worker Licenses "Need a work around"

    We ordered 10 more Tele worker Licenses We are waiting to get them installed due to an upgrade to R11 We need a user to be able to receive forwarded calls on their cell phone..... while being part of a HG We don't have any mobile or extra teleworker licenses ... Just need the ability to use...
  4. Randy_F

    Scheduling Call Forwarding

    I have never setup a time profile before and cannot seem to make sense of it after reading the help files... how would i go about setting up mobile twinning on a time profile
  5. Randy_F

    Scheduling Call Forwarding

    Is it possible to schedule lets say (Between 8 and 5) call forwarding for cretin users We would like a users phone to forward to their cell phone during business hours only Is this possible using standard embedded VM though IPO All help is much appreciated IP Office v9.0.700.983
  6. Randy_F

    Separating DIDs when calling out

    Got It working with a Prefix and Shortcodes Thanks everyone for all your help!!!
  7. Randy_F

    Separating DIDs when calling out

    Still trying to call out on a seperate did line from the same phone.....Is this possible to do on our current version of IPO using a prefix Can i call out on a different "separate line" on the same phone using a different prefix using short codes of some sort: For example: Dial Prefix 81...
  8. Randy_F

    Separating DIDs when calling out

    We need to upgrade anyway ...just dreading it because we don't have any back-end vendor support... (Our orig phone vendor says they don't support Avaya anymore) ill be doing this solo.... would you guys have any suggestions on who could assist with updates/configs ect... Like i said im working...
  9. Randy_F

    Separating DIDs when calling out

    I am Updating IPO to v10.1 and will give it a shot again... Thanks for all the help guys... you rock
  10. Randy_F

    Separating DIDs when calling out

    I am still unable to call out from the MADN (Bridged Appearance Button) when the virtual user "extension" is not logged into a physical handset... i get a weird fast flashing (green) appearance button and an odd high pitched tone. If i log into another handset with the virtual user then all...
  11. Randy_F

    Separating DIDs when calling out

    Ill try that thanks
  12. Randy_F

    Separating DIDs when calling out

    So i created a dummy user and created a MADN button on the real phone but when i call the dummy user it goes immediately to VM but ... if I log into a phone with the dummy user then... i can make and receive calls using the MADN Button I have programmed... Is there a reason why I have to have...
  13. Randy_F

    Separating DIDs when calling out

    Got it... thanks for all your help
  14. Randy_F

    Separating DIDs when calling out

    Thanks for all your help.... last question and i think we are good to go How do I create the MADN button on the real users phone
  15. Randy_F

    Separating DIDs when calling out

    Okkie26 Thanks derfloh What is the MADN button and How would I configure it
  16. Randy_F

    Separating DIDs when calling out

    So juts to clarify I cannot choose a particular line out from the the phone menu and have each line represent a different DID??? Is there a way to do this Im trying to call out with the option of using 2 separate numbers Both numbers are listed in our ICR not sure if that matters... can I...
  17. Randy_F

    Separating DIDs when calling out

    Did I set this shortcode correctly???... thanks for your help im new to this shortcode stuff
  18. Randy_F

    Separating DIDs when calling out

    Ok great I now have added both short codes to the users shortcodes to define each number... next question is how do I map this to the appearance buttons on the handset I am looking to set A= as Company A and C= as Company B
  19. Randy_F

    Separating DIDs when calling out

    What I need to be able to do in Avaya is have a user be able to select line “A” as outgoing caller ID as Company A and line “B” as outgoing caller ID as Company B. That way they can choose what caller id is presented based on the target of the call they are making. How do I go about this?? Is...
  20. Randy_F

    Need help setting up an Auto Attendant

    Thank you budbyrd... im currently undertaking a self taught crash course in VMP..lol :)

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