Separating DIDs when calling out 3

[Randy_F]

What I need to be able to do in Avaya is have a user be able to select line “A” as outgoing caller ID as Company A and line “B” as outgoing caller ID as Company B. That way they can choose what caller id is presented based on the target of the call they are making. How do I go about this?? Is this possible

Thanks in Advance for your help
IPO 9.0.700.983

 

[Randy_F]

I am Updating IPO to v10.1 and will give it a shot again... Thanks for all the help guys... you rock

 

[Randy_F]

We need to upgrade anyway ...just dreading it because we don't have any back-end vendor support... (Our orig phone vendor says they don't support Avaya anymore) ill be doing this solo.... would you guys have any suggestions on who could assist with updates/configs ect... Like i said im working solo on this and kinda learning as I go ... everyone I talk to says the dont deal with Avaya anymore... just makes it tough... thanks again guys for your help/guidance

 

[Westi]

You are 9.0 and can go directly to 10 or 11 without a step between.
Just make sure you have the PLDS license at hand and of course a full backup

Joe
FHandw, ACSS (SME)

Remembering intrigrant 2019

 

[Randy_F]

Still trying to call out on a seperate did line from the same phone.....Is this possible to do on our current version of IPO using a prefix
Can i call out on a different "separate line" on the same phone using a different prefix using short codes of some sort:
For example:
Dial Prefix 81 xxx-xxx-xxxx then number A shows as line out
Dial Prefix 91 xxx-xxx-xxxx then number B shows as like out

 

[TouchToneTommy]

Short Code
8N / Dial / NS1111111111 / 50:Main
9N / Dial / NS2222222222 / 50:Main

 

[Randy_F]

Got It working with a Prefix and Shortcodes

Thanks everyone for all your help!!!