@Bignose21 : Thanks for the reply. But, one query ; Then how come its working now.
Without installing Application builder / patches the system is working fine now.
I just need to change the extension from one number to another new number now when outside caller press 1 or 2 or 3 during IVR...
@Wanebo and @Phonetech2012 ; Thanks for the reply.
The system is OK with the current version. Just need to change Extensions which ring when Outside callers select options from IVR.
* When outside callers press 1 its going to group of some numbers 512 , 632, 543 etc..
and when press 2 its going...
HI ; We have Nortel cs 1000 IP telephony and CallPilot Manager version 05.00.41.20 STILL without any support.
Now stuck with a IVR requirement.
When outside callers call the main Number the IVR will prompt to dial 1 or 2 or 3 or 4 etc.. till 9 so that the caller will be
routed to the desired...
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