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  1. avayatech2018

    Agent Login works on one phone but not another?

    No one has a clue on this?? 40 years in Telecom. New to Avaya! :-)Go easy.
  2. avayatech2018

    Agent Login works on one phone but not another?

    They're both 9611g phones programmed as 9630 in ASA. 40 years in Telecom. New to Avaya! :-)Go easy.
  3. avayatech2018

    Agent Login works on one phone but not another?

    But it works fine on X-7748. Good login 13:58:22 active station 7748 cid 0x3020 13:58:22 G711MU ss:off ps:20 rgn:1 [10.XX.XX.XX]:2370 rgn:1 [10.XX.XXX.XX]:2804 13:58:26 dial 574~ 6040# 13:58:26 term station 6040 cid 0x3020 13:58:28 idle station 7748 cid 0x3020 40 years in Telecom. New to...
  4. avayatech2018

    Agent Login works on one phone but not another?

    Failure 13:56:57 active station 3311 cid 0x2fe6 13:56:57 Calling party uses public-unknown-numbering 13:56:57 G711MU ss:off ps:20 rgn:1 [10.XX.XX.XX]:2800 rgn:1 [10.XX.XX.XX]:2464 13:56:57 SIP<SIP/2.0 404 Not Found (No route available) 13:56:57...
  5. avayatech2018

    Agent Login works on one phone but not another?

    OK with all the madness going on we're creating some new agents and HG's. My coworker and I each have our desk phones. And we each have some test phones sitting at our desk. We can perform a login on our test phone and enter an agent ID no problem. Cannot do the same on our desk phone. I've...
  6. avayatech2018

    Cisco to Avaya trunking - Call Failure from Cisco into Avaya

    Watching this post as we'll be doing this soon! 40 years in Telecom. New to Avaya! :-)Go easy.
  7. avayatech2018

    SIP Conf Phones cannot dial 1 to enter WebEx Call

    Kyle thanks for the lengthy write up. I appreciate the info. I'm still looking at stuff. One thing I found which I totally overlooked was Tenant and location. My test conf phone was in a tenant group and had location info I was overlooking. I believe that's why I was seeing some crazy trunk...
  8. avayatech2018

    SIP Conf Phones cannot dial 1 to enter WebEx Call

    OK so the bridged appearance on the 9611 worked. I can see in the trace that "digit 1 originated by station (my station)". Then "digit 1 sent to trunk-group 2 member 1" which is the SIP/PRI ISDN trunk the call comes in on. So even though part of the call is using trunk group 99 again to reach...
  9. avayatech2018

    SIP Conf Phones cannot dial 1 to enter WebEx Call

    Lots of good info. Thanks again. I'm almost out of here for today. But I will try the Bridged Appearance tomorrow. Learned something new. Looked at the last tab of my SIP conf station. SIP Feature Options. My SIP Trunk box has 99 in it. So that explains some stuff. Didn't know that was there...
  10. avayatech2018

    SIP Conf Phones cannot dial 1 to enter WebEx Call

    So Kyle I grabbed a SIP conf phone and placed it at my desk. I don't have a WebEx account so finally got someone to setup a conf so it could call me. Grabbed a list trace. Interesting to say the least! The call starts out coming in on the proper SIP ISDN trunk group but then appears to take a...
  11. avayatech2018

    SIP Conf Phones cannot dial 1 to enter WebEx Call

    Kyle I was able to call voice mail from the conference phone and access my mailbox. The SIP comes in on an AT&T IPFLEX router and then connects to a Lucent 120A2 CSU Module on the back of a G650 cabinet and then to a TN464GP DS1 card. It sounds right having the SIP Conf phone to SM to CM. And I...
  12. avayatech2018

    SIP Conf Phones cannot dial 1 to enter WebEx Call

    So recently discovered an issue where if you answer the incoming WebEx call and press 1 to connect to the WebEx from a SIP conf phone it fails. Works fine from my 9611g desk phone which I believe is running H323. I have two SIP conf phones that I know have this issue. We have SIP trunks doing a...
  13. avayatech2018

    TMA000056E Certificate Renewal Alerts

    Thanks for the replies. Strange since their comment doesn't mention doing anything else: "To manually renew this certificate, login to the System Manager and navigate to Home / Elements / Inventory / Manage Elements. Select the Session Manager instance that needs its certificate renewed...
  14. avayatech2018

    TMA000056E Certificate Renewal Alerts

    OK need some help. Have been getting the TMA000056E alerts. This is part of the message: "TMA000056E Avaya detected a TMA000056E alarm. Customers who upgraded System Manager and Session Manager might receive an alarm on the system, however, this alarm is not indicating a service impacting event...
  15. avayatech2018

    Need Help on SIP infrastructure

    Just to clarify CoolStuff you're talking about SIP internally to your network and not running this across SIP Trunks for a carrier? 40 years in Telecom. New to Avaya! :-)Go easy.
  16. avayatech2018

    ec500

    Can you do a list trace on the station and verify what's happening? I assume that would show that information. 40 years in Telecom. New to Avaya! :-)Go easy.
  17. avayatech2018

    SAL 3.0 Upgrade/Installation

    bfordz here are some of the commands I used. This is in No Way a start to finish. Use at your own risk. You'll see good commands and bad commands as i learned Linux again after many years. One thing is figuring out file structure. And then navigating it. Hopefully there's enough to help. Take...
  18. avayatech2018

    SAL 3.0 Upgrade/Installation

    bfordz give me some time and I can post some of the commands I used. 40 years in Telecom. New to Avaya! :-)Go easy.
  19. avayatech2018

    SAL 3.0 Upgrade/Installation

    I placed the files on a USB drive and connected it to the old gateway. Then I Googled for the proper linux commands. It took a little learning but was easy after doing it a bit. If I recall I had to Mount the USB drive. It then showed up as a media. Then figuring out the directory structure and...
  20. avayatech2018

    SAL 3.0 Upgrade/Installation

    Can anyone tell me what they have as their Platform Qualifier under their Core Server in their SAL 3.0? I'm reading where the defaults are Avaya. Avaya is the Qualifier on the Primary Remote Server that test good. But I have something else listed as the Qualifier on the Core Server setting. 40...

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