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Date and time was good. And it took the users one week to inform us that they had phone problems! All programming looks intact except for the part that some DN's (8 from the expansion module) have changed including the voicemail # that was programmed as dn 274 on everyones call forward no answer...

If I change the starting DN of the expansion module, will the programming change on all the phones? My voicemail was on DN 274 and automatically changed to DN 250 and all the phones have automatically updated themselves to reflect this. So if I change it back, will the same happen again? Maybe I...

@curlycord I am 99% sure that this option was not ON before and it still isn't. When you add an expansion module, like the m0x16, do you have the choice to make the new ports/DN's further down? I mean, my first DN is 221, + 23 = last system DN is 244. So the addition of a new module would be DN...

To get straight to the point, a phone system that I "support" has rebooted due to a power outage/failed UPS and now phone DN's are all mixed up. I did not do the install so I can't tell you how it was programmed. What I can tell you is that this system has an expansion module (m0x16) and it...

Ok, I'll have a look at those options. Thanks again!

Thanks for your reply! I've never changed a DN's port on a Norstar... any insight on how to do this? I don't remember ever enabling Set Relocation (must be on by default I guess). I usually re-bix the physical connexion of the extension when I move a phone.

I have been a long time lurker of these forums but never an official user, so here I am! One of my norstar systems has lost all programming and I am in the middle of reprogramming it (internal capacitor and external UPS both failed)! Here is the problem I am facing. A lot of extension seem to...