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Thanks for the reply. OK, when you build and initialize the info mailboxes, you must record the NAME in the company directory, right? it is there, so you must have to do it at that point, i would think. i know it isn't really that much work to do, i could do it in my sleep, except the customer...

This isn't a critical problem, but i don't seem to have an answer to fix it. My customer uses 4 different information mailboxes in their CCR tree, which has been in place for several years. They have decided to change the order of where the content of the messages appear in the tree and have...

i am a bit confused by your reply, as it sounds like basically this phone (and extension) are just moving to another location, which isn't feasible. i haven't used this feature, but can you log out a set at point A then log in at point B, log in the 2nd set,THEN physically switch the ports? Or...

The phone in question is one of 2 reception telephones, so basically in use all day (Medical office appointments). is there an easy way to switch the set to another port without reprogramming (set relocation)? i haven't tried doing that on an IPO and i don't want to mess things up with the...

I have a customer with 2 Avaya IP Office 9508 sets within 10 feet of each other. Both have Sennheiser wired headsets. the first one works fine without problems. The 2nd one has basically tried changing everything including the telephone, headset, quick disconnect cord, but intermittently has...

Finally received my software today. I now have 2 upgraded Call Pilots with Canadian French as the 2nd language, and all my keycodes etc is in place as before. I had to use the language utility off the CD to replace Spanish with French, but everything went exactly as it was supposed to, no issues...

just to be sure, my keycodes will, or should survive when i use Number 1 method? and will my new language be readily available? i know that i will have my answers within minutes of putting the 3.1 software into the upgrade slot, but it would be nice to know in advance what to expect.

Thanks for the input guys!or girls! i will have my 3.1 software in a couple days so i will try the Number1 method first. so my keycodes should be safe with this method, right? If the 3.1 software is English/Canadian French, will i immediately have it available, or will i have to complete the...

I have been reading as much as possible about upgrading a Call Pilot 150 Mini from 2.0 to 3.1 software. But i just want to be as sure as i can before i take out the old card and insert the new one (which i already have) the system is not in use but it has 32 mailboxes and some Call center...