JM Voice Data
Technical User
I have been reading as much as possible about upgrading a Call Pilot 150 Mini from 2.0 to 3.1 software.
But i just want to be as sure as i can before i take out the old card and insert the new one (which i already have)
the system is not in use but it has 32 mailboxes and some Call center applications which i don't want to lose.
I have done a REINSTALL and everything is fine in that regard.
i will be installing this at a customer location very shortly, but it needs the French prompts, which the 2.0 doesn't have.
i tried to change languages from a Call Pilot CD, but it failed to complete the operation.
I don't have an upgrade card.and i don't have access to be able to download from Avaya
If i just do a backup, then remove the old software card and insert the 3.1 card, will my system work?
i am just worried about losing my keycodes on a perfectly good unit.And, as there aren't any mailboxes or greetings, etc, is the backup even necessary?
But i just want to be as sure as i can before i take out the old card and insert the new one (which i already have)
the system is not in use but it has 32 mailboxes and some Call center applications which i don't want to lose.
I have done a REINSTALL and everything is fine in that regard.
i will be installing this at a customer location very shortly, but it needs the French prompts, which the 2.0 doesn't have.
i tried to change languages from a Call Pilot CD, but it failed to complete the operation.
I don't have an upgrade card.and i don't have access to be able to download from Avaya
If i just do a backup, then remove the old software card and insert the 3.1 card, will my system work?
i am just worried about losing my keycodes on a perfectly good unit.And, as there aren't any mailboxes or greetings, etc, is the backup even necessary?