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@curlycord I tested it and it works. Thanks.

@phoneguy427 Link seems to work. Thank you. So once I connect the incoming call to the person's external number and their phone starts ringing, I can hang up, right?

At my office, some of the employees do not have an extension. When someone calls in for such an employee, I would like to be able to transfer their call directly to the employee's cell phone number. Is there any functionality for this? Is there anyway to transfer a call to an external number...

The voice mail system version number is CP 31.10.14.22.

Hello, I want to be able to transfer messages left in the mailbox of my Nortel extension to my computer. The phone is a Meridian/Norstar M7310. Here's my idea: could I attach some sort of adapter to the headset port on the back of the phone that can connect on the other end to my computer via...

Thank you all. It turned out that the issue was the ring count. The phone was ringing for too long, causing the caller to be redirected to the message answering service of our telephone service provider, which was not set up and just terminated the call. The ring count was brought down to three...

The message is always saved to the same phone. This is fine, but I just want the messages saved to a different phone. This is becoming quite a struggle.

The forward no answer setting is not active. Why does the system choose one specific phone to save messages on for this line? How can I change that?

Our Nortel phone sets have moved around in the office, and some issues with voicemail have arisen. One of our of main lines runs to most phones in the office. Whenever a voicemail is recorded on that line, it goes to a different mailbox instead of always going to the same one that it should go...