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Hi, I'm having this weird situation I'm receiving calls to split/hunt but when I search the data in the ECH is telling me that the call was made directly from the trunk. The weird thing is not supposed to use this trunk to deliver the call, because the number is associated with another trunk...

The other site was able to communicate and make calls to us. But when I tried to make a call to them the denial evetn 1191 appears. I think is more a network situation than configuration.

Hi, Getting Network failure during test. The other site reach us when they called us. list trace tac 750 Page 1 LIST TRACE time data 17:04:17 TRACE STARTED 10/03/2019 CM Release String cold-03.0.124.0-22147 17:05:45 Calling party station 6041 cid 0x74f 17:05:45 Calling Number & Name 6041 IT...

Did the busy sig group and release sig group, status sig group and it change to in-service.

It worked. Thanks.

Hi, Changed TSC SSP to b, but it didn't worked. This is the ping from the cm to clan. @cmserver1> ping 10.20.7.10 PING 10.20.7.10 (10.20.7.10) 56(84) bytes of data. 64 bytes from 10.20.7.10: icmp_seq=1 ttl=56 time=2.65 ms 64 bytes from 10.20.7.10: icmp_seq=2 ttl=56 time=1.91 ms 64 bytes from...

Hi, Having a problem setting up a h323 trunk group. trunk group in out of service NE. sig group out-of-service What I need to fix? This is my configuration: ------------------------------------------------------------------------------- Voice System name: Telemedik - TRUNK GROUP...

Hi Having a problem when trying to log in with root when password is entered get access denied. Is the first time I saw this message. Anyone knows how to solve this.

We have CMS Supervisor R16.2 that came included or do we have to buy separately. If we have to buy it, well I have to figure it out and make this work. Do you have knowledge of how to use clint?

Hi, I'm trying to get the real-time data of CMS to be displayed on a webpage. Found this link that was pretty useful: Link I got the clint command and can see the reports, but how do I export the data to a file to use it in the web. I saw the tool clintSVR but, I want to know if there's a free...

Avaya Aura S8800. Protocol H323. They don't have an Avaya Phone. There is a way to make it work?

Hi, Have a client in Spain that is configuring an extension to communicate with us in US. They have an Innovaphone IP110. We provide a VPN Tunnel for the connection but they are not able to connect. What do we need for this to work?

Thank you! I'll do that.

The Licenses don't know for sure. Talked to our support he told us that is easier through VPN.

Hi, I'm trying to solve a problem that we are having. One of our clients that goes through SIP after 8 minutes the calls drop. This happened at a specific time in the day. Want to troubleshoot but don't have a clue.

Ok thanks! I'm reading about Avaya Aura SIP Remote Worker. We have all the equipment and hardware to do it.

For that to happen, what I need to work no entering in details? A VPN? A bridge to the other network?

No, there are in separate networks. Asked the network admin but he told me he doesn't know how to help me.

No, I dont have a dedicated trunk, How I do that? My first location is in Puerto Rico, and the other location is in Spain. I have Avaya Aura and the other location have Asterisk.

Hi, I'm trying to create an extension to call an office in Spain. My main office is in PR as well my avaya pbx server. How Can I accomplish this?