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Hi Kyle, Thanks for the quick response! Yes, I've got 15 gateways with analog cards and fax machines, and incoming faxes from fax servers on PRI have problems. The other parties' fax servers also have similar issues (Partial/incomplete) when they're sent from one of my machines. I have G450s...

Hi, So I've been working on this problem for several months to no avail. My system is on 5.2.1. We have 15 sites (all in the same area code, on the same CM) and all of them are experiencing fax problems at every site. The problems are intermittent, but from what I can tell, they have the...

Great Idea, Thanks!

Thanks Yall, It was more curiosity than anything.

Thanks for your reply. That's what I'm currently using. I just wanted to know, is this something that will update with CM 6 or 7?

When I try to type 1408 or 1416 into the phone type on the station form, it gives me "invalid entry". I know there is something I need to update to get an updated list of phone types, but I'm not sure what it is. Here is my swversion. I know I'm out of date quite a bit, I've recently taken...

Thanks Jimbo and Kyle. As an Update, changing my codec-set to Relay did remedy the issue. However, since nearly everything I have is out of date, it's not surprising I was having issues in the first place. I've only recently inherited this system, and I'm pretty new at this so I greatly...

Yep, you nailed it.

Thanks for your help! I will try that and post here again with the results.

Thanks! It was the incoming-call-handling-treatment table for that trunk. I missed that during setting up the trunk, and it was not deleting appropriate digits, so it was rerouting to the operator. Thanks again.

Help! I deleted and remade a trunk last night and my outgoing calls are going out correctly but my incoming calls (even to DID) are all going to our main switchboard. What did I miss?

I'm having intermittent sending issues with fax machines at multiple sites. I'm not having any voice calls disconnected, just faxes either not sending or sending incompletely. After checking a list trace, it looks like the trunk member is going idle in the middle of the fax, and then causing a...