Incoming calls being routed to wrong site 4

[ThurmanB]

Help!

I deleted and remade a trunk last night and my outgoing calls are going out correctly but my incoming calls (even to DID) are all going to our main switchboard. What did I miss?

 

[joe2938]

what type of trunks, also look at the incoming call-handling-treatment table, may need to repopulate it with the trunk group number

 

[ThurmanB]

Thanks!

It was the incoming-call-handling-treatment table for that trunk. I missed that during setting up the trunk, and it was not deleting appropriate digits, so it was rerouting to the operator.

Thanks again.

 

[joe2938]

when you deleted the trunk group it most likely removed it from the INC table

 

[ThurmanB]

Yep, you nailed it.

 

[dialtonebone]

ThurmanB, Don't forget to "Great Post" the people who helped you.