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  1. bartfliet

    How to transfer from one gateway to another to call external numbers?

    Okkie26, I don't know exactly what SCN is. I've watched some youtube videos and I see it's an option that should be under the tab "voip settings" in the line option. However when I go there, I don't see the "supplementary services" thing that I see in the videos, so I'm guessing we don't have...
  2. bartfliet

    How to transfer from one gateway to another to call external numbers?

    Hello, So a office of ours has moved, but the BRI hasn't been installed yet, so they can't make or receive external calls. To receive external calls we have asked our phone provider to tranfer all calls to a number at our main office and then we route it internally to their number. The issue...
  3. bartfliet

    Dial to reception on horn pickup?

    Don't worry about it, already figured out that bit and everything else. You guys got me on the right path to figure it out myself. If anything I learned more by looking around a bit myself.
  4. bartfliet

    Dial to reception on horn pickup?

    Never mind, found it! Thanks for the help guys, couldn't of done it without all your advice :)
  5. bartfliet

    Dial to reception on horn pickup?

    How can you attach shortcodes to a time profile? As far as I can tell, shortcodes are bound to the user, not to the time profile? Thanks for the help so far, have a lot to learn about this new system... :/
  6. bartfliet

    Dial to reception on horn pickup?

    Hello everybody, Our company just switched from Aura (which I only just started to get the hang of!!! >:() to IP Office. No I have to configure the phones in the garage in a certain way. The idea is that, during the office hours between 8AM and 5PM the phone goes straight to the reception...
  7. bartfliet

    usage coverage paths?

    Is there a similar command to check if a Vector is used? As well as for Pick-up groups, hunt-groups and announcements?
  8. bartfliet

    usage coverage paths?

    That does the trick, many thanks!
  9. bartfliet

    usage coverage paths?

    Hello, I've been asked to do a cleanup of our system here, seeing as we're switching to the IP office. In order to clean up the Coverage Paths, I would like to know if there is some way to use a command to know if a coverage path is used anywhere? I know you can do "list usage extention" to...
  10. bartfliet

    How to access a G430?

    I just did a "list media-gateway" command, and noticed that with every site it said "y" under "reg?" and with the one where it isn't working it says "p". What does this "reg?" stand for, and could this be the issue? I just noticed I haven't explained the issue. The problem is that users at...
  11. bartfliet

    How to access a G430?

    Or is there a way to restart a media gateway through the aura site administration?
  12. bartfliet

    How to access a G430?

    Hello everybody, I'm trying to restart a G430 in one of our of-site offices. When I enter the IP in my browser, it's giving me the next message ----------------------------------------------------------------------------- This application requires the Sun Microsystems Java Plug-In, minimum...
  13. bartfliet

    setting up a queue?

    How would a simple queue system work? So, we've got a vector setup that brings people in a choice menu (http://www.tek-tips.com/viewthread.cfm?qid=1773612)When they press 9, they get connected to the reception desk. At the moment, if there's more than 2 callers, the caller who's waiting, hears...
  14. bartfliet

    2nd caller hears no ringtone?

    Ah...I see, so I'd need to setup a queue system of sorts...which only works with a vector...or VDN?
  15. bartfliet

    2nd caller hears no ringtone?

    I know 47 is a comment, but I could insert a line before 48 and put "hear ringback" on that line, making the next line with is now line 48 (route-to), or wouldn't that work?
  16. bartfliet

    2nd caller hears no ringtone?

    Could I make step 47 "hear ringback" and would that continue on for the second caller untill he's patched through in step 48? In step 47 they get routed to the receptionist at the desk. Just a station extention.
  17. bartfliet

    2nd caller hears no ringtone?

    Hello everybody, So we've got this setup that people come into a choice menu. If they don't find their choice, they can choose 9 to be connected to the receptionist. When somebody does this, they get connected. However, when a there's a second caller, who also chooses 9 and tries to get...
  18. bartfliet

    Adding all directory numbers to phone "contacts" list?

    I thought as much, but decided to ask anyway just to make sure :) Ok well, thanks for the confirmation!
  19. bartfliet

    Adding all directory numbers to phone "contacts" list?

    H.323 and the 9640G
  20. bartfliet

    Adding all directory numbers to phone "contacts" list?

    Hello everybody, A couple weeks ago, a bunch of people at the company got new extentions. There's a user who claims that before the switch, every number in the ranges that we own were listed in "contacts" on her Phone. At first I thought that she meant numbers she had saved herself, but no. She...

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