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Exactly this is what I need: I still think you're going to have a hard time building a domain bestbuy.com and walmart.com and building SIP accounts in them that sequence to the same CM. I think you'd need 2 CMs for that. Is there a document where we can find this? I need to provide evidence of...

I saw a section in System Platform >> Home >> Elements >> Routing >> Domains >> Domain management I saw more than 1 domain there, I think there is a way to split the phones in different domains but I have not found any documentation to modify that information. Please let me know your comments,

Hello folks, I want to split the SIP users in my AVAYA SIP Environment, example: user1@domainOne.com, user2@domain2.com I have tried to find documentation to do that, but I have not been able to find the correct information. I need to be able to add any new domain in the phone system...

Yes, it is sequiential, :)

I have a group in the IP Office, that rings in point 1, then if the call is not answered the call is send to point 2, the call is not ringing in point 2, 3, 4, just in point 1. This was working before, but now it is not working. Do you know if there is a known issue about this feature in IP...

Hello folks, I have tried to find the TRK-ID button in a SIP station 9608 phone model. I was not able to find the button there, I really don't know if this is due to a licence issue or due to the SIP phone environment. Do you know if TRK-ID button works in a SIP environment? Thank you very...

Hello folks, There are 3 extensions that are in the same location. Station A, B. If station A calls station B, it is able to leave a message. The call rings first in the station and then the call is send to voicemail box. If station B calls station A, (using same coverage path), it is not...

------------------------------------------------------------------------------------------------------------------------------------------------------------------------ AZZZ_Irv_SBCE_As SM...

This is the trace I have from traceSM: 09:33:43.452 |--INVITE-->| | | (119) T:3029954xxx F:2148418xxx U:3029954xxx 09:33:43.454 |<--Trying--| | | (119) 100 Trying 09:33:43.461 | |--INVITE-->| | (119) T:4131;phone-context=cdp.voice F:2148418xxx U:4xxx;phone-context=cdp.voice P:terminating...

joe2938 that is correct, the call is received in a Nortel PBX, then the pbx send the call to the AVAYA over a SIP trunk (service type tie) DAVIDPAYNE, where can I check the SIP header? or Diversion Header? At the AVAYA PBX? or is this something that should be check at the Nortel side? Thank...

in the CP that I sent you is not activated the All? option, only the rest of the options for in/out calls. But the call never goes to the coverage, I just hear rings... Never ends...

COVERAGE PATH Coverage Path Number: 100 Cvg Enabled for VDN Route-To Party? n Hunt after Coverage? n Next Path Number: Linkage COVERAGE CRITERIA Station/Group Status Inside Call Outside Call Active...

Same results, if I configure all in the coverage path the call is send directly to the voicemail, if I used the other options in the cov path, the call only rings in the phone, the call is never send to the Cov Path. I added an adaptation path in SM, but that one is not helping at all. Any...

Same results, at this moment I am working in the adaptation section in SM, hope that helps...

Thank you very much, :) JC

I worked in public, do you think the change should be in private?

Hello folks, I have been trying to find where to check the trunk group configuration in the System Manager 7.1, but I have not been able to find the specific section or menu, could you please let me know if there is a document that show that? I have checked over google, but there are only...

Yes I did, but I was not able to fix the issue, I added the extension lenght with the trunk groups related to the Voice mail service, but the issue is the same...

Here is the trace from traceSM that you requested, please let me know if something in the trace shows the issue: 09:33:43.452 |--INVITE-->| | | (119) T:3029954xxx F:2148418xxx U:3029954xxx 09:33:43.454 |<--Trying--| | | (119) 100 Trying 09:33:43.461 |...

Hello folks, Good day, I received a request to send voicemail messages to email over our corporate email infrastructure. I have been trying to find documents that shows how to do that, but nothing, I have been searching for hours over internet, but nothing yet. Here is the version on CM...