Hi,
Not sure if you managed to sort this out?
I think the only way to make this work will be to connect the cashdrawer to the DK port on the printer and then to install OPOS drivers for this, and configure in Devices on POS Config according to the OPOS drivers. (you might be able to use the...
Hi,
not sure if you came right with this?
you don't have to upgrade to v4.9 1st, you can go straight from 4.3 to 5.2.
you just need to run the preconvert script, I do have this if you still need it?
Hi, Im guessing that's 3700?
Best solutions would be to install Enterprise Management (EM), there might be license fees from your Micros dealer for this.
EM, allows you to make changes to a "offside" database and deploy the changes to the individual stores when required.
Keep the following in...
Ok, I have a V5 flat DB that I don't use anymore, and you would be able to use this for training, but will have to upgrade it.
do you have a FTP link where I can place this for you?
I was under the impression you stated that the dip switches are the same on both IDN and IP.
You have checked the obvious "Line Feeds and Columns" with in POS configurator?
Another thing to possibly check is the Firmware on the IDN vs IP printers, is it the same? and Have you moved the IP card...
Hi,
Its seems that I have an issue where a WS5 runs out of OPS Memory, Physical Memory and then restarts.
The log files does not tell me much more than the fact that the Memory was out and its back again, and I can see that the POS has restarted. Strangely enough this only happens to one of...
Hi,
Do you use Time and attendance on 3700?
If yes, then you can assign a specific employee class to the jobs they use to clock in This will then allow for rights to do Cash payments on one Job and not on another.
Its called "overriding emp class" within "Jobs
Also make sure you copy the original report templates from the install disc into the Res/reports folder...overwrite all files with them, before you attempt the upgrade.
My upgrade has also failed before because of this.
Hi, Anybody that can assist with this. help will be much appreciated.
we just had another check that done this, I also ran the script again, but this time around I had no negative transactions.
Hi, thanks for this.
We just had this problem again, I ran the script and got the following result below there is two negative transactions.
They realised the error and reprocessed the two missing lines on the transaction again.
The 2 Items names are " PODS Margherita & PODS XT Ham"
What does...
Hi All,
This problem seem to have been coming along since I upgraded this site from V4.7 to V5.2 (nova patch incl) on Server 2008
There was a Thread on the same issue about a year ago, but not much of an answer was given, so I am reposting the same question again?
Question
"Just ran into this...
Hi,
I am running Micros RES 5.2 on a Server 2008 PC. (I have run the Nova patch also on this DB)
We have Ops on the WS's (mostly the WS5's) randomly just shutting down.
The error I get on the WS is as follows "Application ops.exe encountered a serious error and must shut down"
Has anybody...
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