Micros V 5.2 - Ops on WS's shutting down randomly

[CGN212]

Hi,

I am running Micros RES 5.2 on a Server 2008 PC. (I have run the Nova patch also on this DB)

We have Ops on the WS's (mostly the WS5's) randomly just shutting down.

The error I get on the WS is as follows "Application ops.exe encountered a serious error and must shut down"

Has anybody had this before?

Thanks

 

[CathalMF]

This usually happens if there is some custom interfaces installed which are badly written with access to some DLLs.
Do you have any custom interfaces?

Try and get a copy of the 3700d.log from the server in D:\Micros\Res\Pos\Etc
Do you want some custom SIM scripts developed. Contact me via my website

http://www.microspostools.com/

 

[CGN212]

Hi, thanks yes I do have some custom interface files running, I was suspecting this.

thanks for the confirmation.

 

[pmegan]

I've seen this happen if there's a limited time item on a guest check that expires before the check is closed.