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ToneToneTommy, Thank you! It turned out it was a Partner Plus R2 and your instructions worked perfectly. Thank you! Regarding retiredtelco, is it worth upgrading to an ACS R6.0? This is the only time we've had this issue in the past 20 years.

When I pick up a line and dial feature + # + 1, it beeps 5 times and says "sorry, call cannot be made as dialed" Budbyrd, when I try intercom + *70, it does the rapid tone (like a police siren). The oddest thing, is that *71 has worked for 15 years, and with the latest power outage it seems to...

Oddly, when I go through your steps, I get different prompts: When I dial #502 you see: Calling Group Extension: I can't simply dial "1", if i dial "1" a second time it inputs it as extension "11" which says: Calling Group 11 1 Assigned It's like it doesn't allow for different groups? But...

Not to completely out myself as a newbie, but does the - indicate right intercom button? When I get to #502, then enter 1 for the calling group, what do I hit next? After "1" when I start to type in the extension number, it assumes I'm entering a different calling group. Sorry to be so novice.

Afternoon, we have a very old Partner phone system that's been working well. We had a power outage and lost all of the programming on the phone system. I was able to go in to make system changes (date, time, etc) but since the outage, we haven't been able to use the intercom system (via *71)...