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I did, it is a Micros e7 POS through Oracle they said they would charge me $600 for support fees to be able to give me access, that seems insane because I spent over $5,000 buying the systems and getting them installed. Does that seem right?

How come this is the only tab that has access denied? I can access everything else... Of course I need to access this to change my processors.

I switched processors for my restaurant and have all the new id numbers. When I login to configurator and try to access the CA/EDC tab it says access denied. I should have full access to everything as my login is the main one. Why can't I access or is there another way I can change my processor...

Anyone else have any other thoughts? I left a message with the micros tech but haven't received a call back yet, freaking out...anyone know who else can I call, I do not care if a tech has to come to me!

I am just running on 2 workstations

There are only 2 workstations, I tried from both, and it is the same result, no errors on reboot and goes to regular function with configurator access disabled.

Nope gives me the same message "configurator access is disabled"

Yes all dates are current, the problem is when I change the number to 6 and save and relaunch I do NOT get the error messages, it just boots back up as normal...

I still haven't fixed this and I really need to get in and change my menu, can anyone help me?

Please pardon my lack of knowledge but I did all of the above and when I relaunch e7 there are no errors and it brings me to login page so I can not get into the configurator it says access disabled, what is the obvious thing I am missing??

I think I do, I logged out of e7 and through google search did the following steps: Navigated to C:\Program Files\MICROS\e7\Cfg Open e7Config.txt. You should see this line: <add key="UwsObjectNumber" value="0" /> MY VALUE WAS "2" DON'T KNOW IF THAT MEANS ANYTHING Change it to: <add...

No Michael I have not :(

I have Micros e7 system with two workstations. I tried to access configurator, the warning message popup 'update password to acesss configurator'. I updated password and logged in, it didn't let me, so I again and got 'configurator access is disabled'. I tried with my "phantom manager" log in...

Hi! I am having the same problem, I went to put in a new employee and received the "Configurator is disabled" message. I have 2 micros e7 workstations the server is in one of the workstations there is no computer/pc connected, how do I get back in to configurator? If you could kindly dumb the...