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Does anyone know a way to assign SLUs 2-7 in MyMicros? I'm trying to assign quite a few modifiers for 3 locations, and the only way I've found to do it thru mymicros is to create a record for each SLU and that gets messy.

Micros 3700 RES System was down one morning, didn't get restarted until after 10:00AM. No one could clock in. We had to add shifts in payroll preprocessor and adjust in-times. Now none of those shifts are showing up ion the reports. They are all still in the preprocessor, so at least they'll...

Here it is linked to System and RVC. It might a custom report, guessing by the footer. It's always been the standard report I've seen with every restaurant I've worked in that had micros. I just assumed it was a stock report.

Got a call this AM from another manager that all the terminals were 'Closed' I had him switch it to Front of House on the control Panel, then there was a warning about PCI Security settings not in place. Turns out Oracle support had switched some security settings while they were in there and...

Update: I gave up and called Oracle Support. Had someone in my computer in minutes. I was impressed. I was a bit surprised when my call was disconnected. Tried to call back so I could at least explain how I set it up, and what I’ve already checked to fix it. He spent 1/3 of his time just...

I can't access the database... invalid username & pw. now what?

Alright - tonight's the night!! I need to get this fixed or imma get fired (not really but the boss is getting upset). My report looks a bit different than yours. I have a total of 53 entries in my tracking group (one is a blank line, not sure if that matters)the entry numbers are as...

I have never been able to unlock the groups. I called micros support and they said to wait until after business hours (all checks closed, everyone clocked out, etc) and they would be ‘not in use’ but it never happened. Even got up at 4am- when our system resets/rolls over and nothing. I...

I am not helping myself at all. Maybe that's why I'm having so much trouble getting this right. Tracking groups 113 &114 are identical. 113 is what is currently tied to the system report. 1. I added 'INSTAGIFT' and is what is causing my grief. 2. Doordash is what i added a few weeks ago...

So sorry, guess i should have included all that info. Thanks for your patience. System consolidated report. I did this a few weeks ago with another payment type (doordash), but this time its just not working. I reloaded the database, restarted my system, and nothing. I hope I attach these...

Sorry, yes 3700. I don’t have crystal reports unfortunately.

I added a new tender/media type a few days ago, and it is not showing on the report. I copied from a previous update about a month ago, which is working fine. I updated the tracking reports (its on line 59) and changed the historical tracking as well. Can anyone provide some insight?

I need to create new buttons, screens, macros and such for three different locations. Is there a way to create all of it in one location, and then export to thumb drive, and import to the other two locations? Micros 3700

I'm trying to add a new payment type to the system, and to the nightly reports. I have 3 restaurants to update. The first was easy - Copy, paste, edit, save... In the other 2 locations, copy and paste does not work. I tried block copy/paste and nothing as well. It's a pain to manually enter...

Just to clarify - I'd like to collect a deposit, and be able to hold it in micros, with an order number or some unique identifier, and use for payment when the order is collected. Any help?

I'm running Micros RES 3700. We are going to begin offering large catering pans of food to go, but would like to secure a deposit for them. Is there any way to do this? My first thought was to do something similar to gift cards, because when we collect the deposit, it is not considered sales...

I recently had an order printer go down. When I've had this issue in the past, switching out the bad one for a working one has always fixed the problem. Today, i switched it out with a less used printer, but the tickets still printed to the same printers, even thought at a different location...

Howdy! I manage the micros systems for a small restaurant group. I access the systems remotely, but every 90 days I must reset my password, and often, I dont use my access, i forget my password. Is there a way to set up a user like Micros Admin so I don't need to reset my password?

Currently using 3600

Greetings! I've been using MyMicros for a few years now to manage multi-unit restaurant POS. Twice it has crapped out on me at a very crucial time (it didn't download info on new menu day, leaving us with useless POS since there were no new menu items). It also seems like a lot of mouse...