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Our system is MivB 8.0 I setup auto-attendant by Emmbbeed VM system, incoming calls hearing the company greeting: 1. Day mode: if press 0 or waiting will route to operator (at mailbox 0) 2. Night model: ìf Press 0 or waiting will route to EXT of Security Please so show me where to active the...

The service provider fixed it on their end. So it's ok! Thank you very much!

Please see packet capture attached then give me advice https://files.engineering.com/getfile.aspx?folder=3eddf294-e90c-44c6-922b-2eca8c805ad9&file=WS_20240711_101714.pcap

One more thing is "Incoming calls via SIP trunk to Auto-Attendant , caller dial EXT during hearing Company Greeting, the called party answers, two end parties hear SILENT, THEN THE CALL WILL DROPPED AFTER around 10 - 25 seconds

I tried "AVP Only Peer" from yes to no and vice versa, the problem is the same

Release level: 10.1 Active software load: 10.1.0.31 (21.1.0.31) Platform: SMBC 7963MB of RAM

We're facing an issue of incoming calls via SIP trunks - Incoming calls via SIP trunk directly to operator or an EXT is OKI - Incoming calls via SIP trunk to Auto-Attendant , caller dial EXT during hearing Company Greeting, the called party answers, two end parties hear SILENT. Please note...

https://<IP controller address>/server-manager

Hi Billz66 It's Oki right now, I adjust the Codec and answer / responses in SDP Options Thank you so much!

Hi Lundah I have tried many ways in the codec settings, even removing all and just keeping G.711a and G.711u as system default, the problem is still same. Looking for advice Thank you very...

Hello # The system information: - MiVoice Business Release level: 10.0 SP1 - Active software load:10.0.1.22 (21.0.1.50) - Platform: SMBC 7963MB of RAM # The incoming and outgoing calls via CO line / Analog trunk is OKI # The PROBLEM with SIP trunk calls: - Incoming / outgoing calls to / from...

Hi Billz66 SIP line is just from a local ISP. We completed the test: SIP Peer with IP server and SIP Proxy with IP SIP Server Signaling Thanks

Hi Billz66 Thank you! The screen display always stays at blue (see picture attached) & IP address not found in three ways below - powering up normally - powering up with pressing the cogwheel whilst - powering up with pressing 1 and #

I am configuring Mitel ICP 3300 (CXII Controller with MIVB 8.0) to connect to SIP Trunk over Internet from an ISP, ISP provides 3 IP addresses: - IP servers - SIP Server Signaling - SIP Server RTP In Network Elements Form of SIP Peer and SIP Proxy Added: there is only 1 field (FQDN or IP...

You can find the IP Address of the MXelll at the IP phone. - 5300 IP phone model: Press both up + down buttons, then release the up button and still hold the down button, press 234 to see the configuration menu appear - 6900 IP phone model: Press the configuration, default password 73738 Or you...

- When I plug in the PoE port Switch, the phone's screen is always blue - Using advanced IP scanner, the phone's IP address and MAC address were also not found. So I can not access the settings of the phones or update the firmware Is there another way to boot the phone? Or is the phone really...

I have a Mitel 6920W phone that won't boot after reset, It shows a blue screen only. Does anyone know how to fix it?