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I purchased a copy of the Avaya 1x mobile license and downloaded the application to my android phone. In addition, added the 1x power user license. It comes in as valid when viewing my licenses. When trying to use the OneX mobile application on my phone, I get the following message: "connection...

My avaya IP office did not update it's system clock. How do I manually change the system time on an ayaya IP Office V500 system?

We do have DNS configured. We do not use DHCP. Any other ideas? Thank you.

We have vmail pro, and it is the UC module, not on a server and it is the time source. However, still getting errors in the log "no response from time server". I would like to see this error resolved. Thanks!

We have an Avaya IP office 500 system and I can't get the time sync to work. I've used the IP address of our Domain server, of which provides time sync for our Microsoft domain. I used an external time sync server IP address and I'm still seeing errors in the system log. Anyone out there have...

How do you get into the system preferences? From the iP manager or hitting it on the web portal? Please advise.

Is there a default for the size of a voice mail message? In other words, how many minutes/seconds can a voice mail message be? If so, can it be changed to allow longer voice mail messages?

IP500v2 Firmware 9.0.5.0 build 972 UC v2 9.0.5.0 build 3 vmail pro There is an entry in the system status log stating all vmail channels in use. What that cause the clicking sound? I'm running out of options and not sure what the problem is. Any help would be most welcome.

UCM v2.

We have a new Avaya IP Office 500 with the UC module (vmail pro). Our telehone set environment is mixed bag, most are Nortel model 7208 / 7310 sets. Several of the Nortel users have been experiencing a clicking sound when listenig to their vmail messages. We have stopped and started the voice...

Not sure what the UCM webgmt is, however, I will go thru the system status - control unit/uc modules. Thank you for the response. Is this a common problem or something new with the latest UC / Vmail Pro? Please advise. Again, thanks for your assistance.

That makes sense. I'm using IE as my browser and not sure which option, is it under system status or IP office web manager? I looked at the IP office web manager and did not see an option for stop / start the vmail pro service. Please advise. Thanks

I did and also rebooted the system. The strange sound we hear from our users isn't consistent. Happens infrequently. Any other ideas?

It is the new voice mail pro 9.0.5 build 4. Build in UC module.

Recently installed a new Avaya IP Office 500 v2 9.0.5 build 972 and some of our users while in the voice mail listening to a message are receiving a strange sound, like warbling... Has anyone else had this issue and if so, what did you do to resolve the problem. Any help would be most welcome.