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I have a Survivable Media Gateway, that I need to Replace with a standard MGC. The Survivable Site No Longer has any Local Trunking, so the Thought is to Move the Resource back to the Lab, and Reload the Base OS , and keep the resource on the shelf as a Spare ( we have a few other SMG'S) I...

Thanks KCFLHRC ~ Here's the Update, After much research in the LD 16 Manual, The TIMR Set as programmed provides the fastest Cut-thru to the trunk. So, the settings posted work very well for access to a Mult-zone page adaptor

I have identified a Loop Start Analog Trunk on a CS1000e that once seized, does not transmit touchtones for about 750 msec. For my simulator, I have programmed a route to match the page route, and use my phone to access the Route with a test set connected to the trunk. The Test set is sitting...

telklass, Look on the Server that is running the CCMA ~ Crystal Reports is the engine that runs the reports. Often, the Service will Stop or Hang for no apparent reason. By Re-Starting the Service the Historical reports (and all reports) will be available Regards

Hello Telephonist, I would not suggest doing this with the stack "Live" . Use proper safety, and do your back-ups, schedule a maintenance window , and power the stack down . I have done this before, and the power plug-ins are very tedious to get in place with the power Off, let alone on . Too...

Kip, What happens when you try to load the app? I am not familiar with the 365 environment so I cant speak to that , but I think if you share the steps your taking to try to make it work, that might help to figure out how to resolve .

There is a cheat sheet on the Internet that NECGURU has ~ Try a web search under nectekhelp ~ It will at least give you some guidance

QSig is the "NEC" Term to connect to dis-similar machines . I would suggest you post in the NEC Forum. I am sure that some of the folks will be happy to assist you

I am thinking that you can't load the application into the 365 Environment, but I would go to Microsoft and put this question towards them

Actually, we are on this Version : Outlook 2013 (15.0.4903.1000) My Call Pilot and Call Pilot desktop messaging are the same thing, just a different Term

I Think you may be referring to "My Call Pilot " which is a client that can run within the e-mail (Outlook) as a tab. We have it running on some Windows 10 machines, but Not Office 365 ~ Please try to provide additional detail , as I am only taking a "Guess

Look in your system timers at what is a valid call for SMDR to report. Some programmers leave this as default. Always set this to the shortest possible value.

Look at CMD = ASPA , TN=1 ( IF you have 1 Tenant ) DC = 199*OR 199# for Normal Service ~ This should provide your answer ,

When the Pots line is in an "Idle" state, there is a dc current (that can be measured via a volt meter ) When the line is in use via a direct connect Single line phone, the Voltage state is changed, this is why the Key system "Denies Access" . There may be some parameters that allow you to...

Ok , but in one case we have a site that has (3) 1010 Chassis , (1) chassis has a Survivable CPU ( NTDW59BAE6 ) CP- MG ,and (2) chassis with standard MGC'S (NTDW 98'S W/ NTDW 78 daughterboards ~ Other sites also have Multiple chassis's with (1) chassis holding the Survivable CPU , and the other...

Wow, thanks for the input KCFLHRC ~ We are thinking that we need to take this up with Avaya as a design flaw ~ The "Common" sense approach is if you loose a power supply in a dual Power cabinet, it should be reported ~ regardless if you have a CPU or not Thank s

Ok ~ So a little more detail ~ The 1010 Chassis are not SMG"S ~ they just have Media gateways in them. We do have several SMG'S in the Network , but the vast majority (18) 1010 Chassis just have Media Gateways at remote closets ~ I am having a difficult time believing that every 1010 Chassis is...

Our Site CS1K Campus, (7.67) has 1010 Chassis at various physical locations. We have our alarms monitored by our Vendor ( Which works very well) . All 1010 Chassis have dual power . Last week, we lost a Power Supply in one of our 1010 Chassis. No Alarm Event Occurred ~ The MGU within the Chassis...

Have a CS1K Rel 7.65 SP5 ~ UCM ver 02.30.0092.00 (6691) Within Element Manager, when we use the "Phone" tab to modify phones, the Name assigned for Key 01 Does not upload ~ Example Key 00 ~ DN 1234 ~ Name ~ Smith,John Key 01 ~ DN 2345 ~ Name ~ Smith,John Both keys are formatted the...