Hello , All
Working on a site that they want to add and change Hot Lines from 4 digits to 3 plus Star, But found already
a 199* =199 Star which goes direct to Acd Route 60 and intermittently plays Announcements 1 = 12 .
Can't find 199* in Dial Plan or in access codes also no Code for Play Announcement's or record think they changed them.
They say that ACD no longer used.Any help or suggestion on how to find this 199* also found 199# works the same.!
Working on a site that they want to add and change Hot Lines from 4 digits to 3 plus Star, But found already
a 199* =199 Star which goes direct to Acd Route 60 and intermittently plays Announcements 1 = 12 .
Can't find 199* in Dial Plan or in access codes also no Code for Play Announcement's or record think they changed them.
They say that ACD no longer used.Any help or suggestion on how to find this 199* also found 199# works the same.!