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  1. mvelazquez

    Simphony 19.7.1 Different printing way between CAPS and WS

    I had a laboratory in version 19.3.1 with Harmonyzed 24.1 and without problems, but now that I copy to create a new unit, I notice that the CAPS prints the ticket correctly and the WS does not. The difference is that the CAPS orders the ticket to be printed first the Header, then the content and...
  2. mvelazquez

    Micro 3700 show RVC in KDS Expo

    I also had this requirement and I analyzed it, and according to me, the system does not have this functionality, except as you say, perhaps by modifying the template, but the truth is I could not tell you how, I did not try. If you analyze it, the requirement does not make sense, but I...
  3. mvelazquez

    Micros 3700 SIM ISL Event for Tranfer Xfer/Add table

    As such, I cannot find any code that can be used directly as a function within the SIM. It occurred to me that perhaps LOADKYBDMACRO or LOADKYMACRO could be used: For example, with this you can cancel an order cancel_order = KEY( 1, 458844 ) LOADKYBDMACRO cancel_order, @Key_Enter Where one...
  4. mvelazquez

    Simphony - SIM Interface how to connect to Database?

    Thanks anyway, Do you have any other method? Any drive You use?
  5. mvelazquez

    Simphony - SIM Interface how to connect to Database?

    I didn't receive it. I also checked the spam folder. Do you think we could try issamich84@hotmail.com or some other drive? Thanks in advance for the support.
  6. mvelazquez

    Simphony - SIM Interface how to connect to Database?

    @ Now reviewing the topics I realize that I didn't receive anything or at least I didn't check the spam tray. If you sent me something, do you think you can send it to me again?
  7. mvelazquez

    Micros 3700 DM.exe Access Violation

    As additional information in case it is useful to someone. In Windows Server 2016 I set up a test lab to make the necessary modifications and find the HotFix that is causing the problem on several productive units. Initially, it marked these HotFix installed in order of age from oldest to most...
  8. mvelazquez

    Simphony - SIM Interface how to connect to Database?

    Sure, my email is issamich@hotmail.com Thanks!!!
  9. mvelazquez

    Simphony - SIM Interface how to connect to Database?

    Thank you very much for your answer. By any chance do you know of any manual that documents this variable a little more? I searched and found this in the manual: Oracle® MICROS Simphony System Interface Module (SIM) Manual Release 19.2.x F32376-05 DATASTORE Description This system variable...
  10. mvelazquez

    Simphony - SIM Interface how to connect to Database?

    Currently we work with RES 3700 and we have a SIM Interface that connects to the database to verify the employee's cash sale. Migrating to Simphony, I would like to know the recommended way to connect to the Database. I understand that development can be done with .NET but I would like to know...
  11. mvelazquez

    Oracle Res 3700 recommended version?

    Thank you for your comments, they are very important to me. In our case we do not use the IDN port.
  12. mvelazquez

    Oracle Res 3700 recommended version?

    I understand that Res 3700 is no longer supported and no version higher than 5.7 MR8 will be released. Does anyone know if Oracle defined what the latest recommended version is? In your experience, which is the most stable version? According to what I have reviewed it would be 5.7 MR7 but I...
  13. mvelazquez

    Micros RES 3700 - Anyone know if it's possible to modify or remove the "SERVICE CHG" line

    As far as I remember, you do not have the option of not printing it since it is the sum in case more than one Service Charge is applied. I checked in my lab and I only saw the option to print it before or after the tax total but not the option to not print it.
  14. mvelazquez

    RES 3700 Workstation 6 stopped connecting to server

    I recommend you read this thread, I think it is the same topic, especially the topic that refers to errors corrected in the latest versions. https://www.tek-tips.com/viewthread.cfm?qid=1824861 Micros 5.7 MR7: BugDB 32663922 HGBU JIRA/TP: FPR-2736 Issue Title Win32 Client install fails...
  15. mvelazquez

    How to uninstall Micros EM Client

    You can uninstall the program directly in the control panel or you can simply enter the database of the laboratory server and edit the Store_type field from 'T' to 'R' in the "em_status" table, you do not need to do anything else and you will will let you edit products locally.
  16. mvelazquez

    Getting "After_Receive " Error processing packets Res 5.5

    What it tells you is that the value you are trying to insert is not unique for a unique key in that table. You would have to review what changes the package has and what information you currently have in the em_published_data_def table and understand the problem and based on that, execute the...
  17. mvelazquez

    Micros 3700 5.7 MR 6 and above with WS6

    I use the same version in a store and I have the same problem, I have had it since the beginning. In those cases I have to factory format the equipment and reinstall the CAL and it works. I have understood that it is a Bug of that version and it is corrected with the MR7, only that I have not...
  18. mvelazquez

    vs 2022 services reference Simphony TSAPI question

    Maybe this page will be useful to you. https://simphonytsapi.docs.apiary.io/#introduction/preface Method: POST Endpoint & Resource: http://YOURIP:8080/EGateway/SimphonyPosApiWeb.asmx Media Type text/xml: <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"...
  19. mvelazquez

    EM Not creating Packages for Deployment RES 5.5.7

    Can you give a little more detail? I don't understand if it doesn't generate new packages for you or if you require the history to upload it to a store.

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