Avaya is doing away with EMC. Breeze is the underlying technology for oceana but some customers aren't fully migrating to this new solution. Instead they are layering EMC with oceana/breeze. Depending on how massive your call center is it might make sense but in the long run you are going to...
You could move applications to use the system manager weblm. It all depends on who sets it up and their preference. Having 3 license managers isn't necessarily a bad thing.
Just to give you a reference point the bare minimum avaya allows for professional services is stand up the server, put a ip on it, create backups, and copy the licenses costs about 12k.
So Avaya pretty much screwed this one up. All your clients have to have a SMGR profile created. You then can associate your extensions to the profile. This is the only way you can get PPM to work correctly with people who are still using h323.
I would hate to be the person who decides to stay on legacy equipment that is no longer supported by the manufacturer. Sounds like a resume generating event when a major system goes down.....
I understand Avaya is forcing all customers from Elite multichannel to Oceana. I'd be curious if anyone is willing to pay the price tag of oceana. You can replace the entire phone system with Cisco for the cost they are charging.
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