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  1. MikeM176

    Micros Workstation 6 WS6 610 Windows 8 upgrade to Windows 10

    I attempted a Server 2008 R2 to Server 2012 R2 upgrade in place and it failed to load or startup the Database. Had to punt and retrieve from backup the 2008 r2 server. mikeM
  2. MikeM176

    Upgrade in place Micros res 3700 5.5 to Server 2012 R2

    We have a micros Res3700 5.5 on a Server 2008 R2. I figured I'd try to perform a upgrade in place to Server 2012 r2 both 64 bit. Came up no Microsoft errors. Micros control Panel Restaurant went to yellow dot then red check. It seems that the sql did not start up. All other Micros services...
  3. MikeM176

    Setting Up MyMicros

    So what I did was to align the Major Groups, Family Groups and Delete Menu Items from the master. This way all restaurants are separated by menu items but not by groups. MikeM
  4. MikeM176

    Setting Up MyMicros

    I just added MyMicros to our second restaurant and the menu items/themes are completely different. Can I create two completely different Master Item Lists and align Master 1 to Restaurant 1 and Master 2 to Restaurant 2? THX Mike
  5. MikeM176

    Micros 3700 GSS Gift Cards

    David, I apologize for the delayed response. Moving from project to project.. I downloaded the files. Thank you! Mike
  6. MikeM176

    Micros 3700 GSS Gift Cards

    David, What I'm looking for is a systematic way to delete a record in the gss_gift_certificate_dtl table. Mike
  7. MikeM176

    Micros 3700 GSS Gift Cards

    In regards to Gift Cards. We want to recycle/reuse old zero out gift cards. Instead to adding value to it, under the old customer, is there anyway that we can delete that customer/Gift card record? We use the standard GSS Micros Gift Card module. Another reason is deposits. We take a...
  8. MikeM176

    Micros 3700 Query Timeout

    Just a follow up. Carbonite backup was running throughout the day. I modified its setting to backup during the early morning hours. The 'Timeout' issues have stopped. MikeM
  9. MikeM176

    Micros 3700 Query Timeout

    Its 3700, 5.4 MR1 MikeM
  10. MikeM176

    Micros 3700 Query Timeout

    I will investigate. THX MikeM
  11. MikeM176

    Micros 3700 Query Timeout

    An example is when we run an Employee Daily Detail Report. It works fine 1st thing in the morning but tends to time out during the day. I accept that the system is busier during the day. We have 18 workstations and 6 KDS, its a Rib/Beer restaurant on the waterfront and gets real busy this time...
  12. MikeM176

    Micros 3700 Query Timeout

    Sometimes when running a transaction query, we get a timeout and have to run it a second/third time. Where can I increase the query timeout in Micros. Thanx in advance, Mike
  13. MikeM176

    Micros KDS Sort

    Worked out great. THX Mike
  14. MikeM176

    Micros KDS Sort

    We just reconfigured our restaurant as a prime beef /fresh fish restaurant. How can we get the Grill KDS to show chits in a certain sort order. ie. all beef together and all fish together. and have the expo sort by seat number or the order in which the server entered the items? Micros...

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