Search results for query: *

I carried out a test and it looks like around 40% of the voicemail boxes lose their user greeting and name on reboot so it must be a big problem affecting a lot of other users?

Hi, Really hoping someone can help with this one. We have a new V9 IP Office and we are running embedded VM in Intuity mode. We have noticed that after a reboot many of the VM boxes revert back to the system greeting and some have also lost their recorded Name. Any help would be much...

I have just over two hundred Groups and I need to add a couple of new User extensions to all of these Groups. Is there a faster way to make this change other than manually going into every Group and appending the new extension - this is an awful lot of mouse clicks! I was wondering if the Export...

amriddle01 - that sounds like a good solution. So how do you change the ringtone of a group?

Gunnaro - we only have integrated VM - no VM Pro. She is not lazy - she just picks up calls for lots of hunt groups when both girls on reception are already on calls. Roughly a call every one or two minutes - you don't want to have to keep looking at your phone every minute or two to see if it a...

CarGoSki - thanks for the suggestion but the aim is to alert her to the fact that the call is being transferred to her from reception as opposed to just a call for one of the many groups that she is in - preferably without her having to glance at the phone every time the phone rings.

Sizbut - she is in lots of hunt groups that she only picks up on occasionally when reception are very busy so the phone rings a lot. But from time to time it is reception putting a call through to her which means that she needs to glance at the phone every time it rings to make sure it isn't a...

mforrence - how would you 'intercom' the intended - is that an IPO feature?

The user is in the same group as reception so that she can occasionally pick up calls when reception are very busy. But because there is no way of differentiating between external calls and internal transferred calls, she has to look at the display every time the phone rings in case it is...

Hi, We have a new IP Office R9 and have noticed that when our receptionist answers an external call and then transfers it internally, the user receiving the transferred call gets an external ringtone. Is there any way for the user receiving the transferred call to get an internal ringtone on...

Thanks for all of the comments. Went with Switchman's solution of using the embedded voicemail in Intuity mode and so far so good. Certainly a lot less effort than renumbering all extensions / Users.

Hi, First post on here so apologies if this is not the right place. Just getting used to our new IP Office with embedded voicemail and we are having a problem accessing the Voicemail box for Groups with 4-digit mailbox numbers. e.g. When I am prompted for the mailbox number and I try to enter...