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Good day, Can I request assistance on how to start a SIP trunk configuration for the SL1000 system? How to allocate IDD/NDD and local call access per extension. Thanks!

Hello! We have an NECSL1000 with SIP trunks. when programmed auuthorization for NDD/IDD on extensions, from mode 1 to 2.. the SIP trunk programming was lost. Tried the previous back up but no data too. Data provided by the telco are: IP address (service port) VOIPDB IP Address Subnet mask...

Hi! We were trying to setup the auto-attendant but the Installer password doesn't work after several memory related guess, last logged in was 2018. Any work around on this? Out of curiosity, is there a CMOS battery? can we just remove and plug back that might reset the OS but not affect the...

Thanks for the guide... I'll do that and play with it a bit.

Hi omonat, Yes, just the basic 'if you know the extension no.' and 'press 0 for operator' Thanks!

Hi! How do you setup the build in auto-attendant for the ns300 and how to record the basic greeting. we just require the auto-dial of extension and '0' for operator. Thanks! Ruel

Hi 3racefan3, Just want to say THANK YOU for the assist, it was a big help to normalize our call flow. Best Regards!

So I can assign the extensions on e602 and e601? will it affect the existing hunting programmed via MatWorks or I should delete it so no conflict on the call flow?] Thanks!

Hi 3racefan3, ON E602, I'll Call forward no answer the extensions in a circular pattern, what if an extension is busy, will it automatically transfer to the next destination as assigned? Thanks!

Thanks for the quick assist. I guess the terminology is different but yes it more of Call forwarding no answer. I'll try these and send a feedback. Again thanks!

Hi! We're using a NEAX2000IPS, can we use MATworX to program call hunting extensions per group? Also, how can we program the number of ring cadence before hunting to another extension? Thanks! and Always be safe!

Anyway to check the channels if active, idle? Yes it takes several tries then connect..as attached, carrier advised that call is not reaching the channel(s) Thanks again!

Hi Belevedere, Thank you again for this info.... after a while we got the remote working and successfully initiated the features on some extensions. Unfortunately, our E1/R2 is acting up as we hear 'does not exist' on the pilot# but after nth tries, the auto-attendant answers, sometimes after...

Hi! Hoping everyone is SAFE, Stay indoors! Due to the pandemic, our office is looking into call forwarding calls to an outside line, our system is a NEAX2000IPS with DTerm8, 16 and analog phone. We're planning on using the basic call forwarding feature, is there any way to remotely do this...

Thanks! I'll try this and let you know.

oh, not yet coz I was suppose to research it for the step by step.

Hi Belevedere, Thanks for the info, we had a joint call simulation testing with the Telco and it seems, the E1/R2 on the NEAX2000IPS is the one releasing the call. I've attached the data the telco has sent and they highlighted the call cancellation code due to undefined extension number and...

Hi! We have the NEAX2000IPS with E1/R2, we have been experiencing complaints that when dialing our pilot number, they hear the announcement "The telepone np. you dialed does not exist" after 3 to 5 attempts, the call is successful, this is intermittent. Sometimes, the call is successful on 1...

Thanks, appreciate the input on this!

Hi OzzieGeorge, As of now, we are resolving the E1 error with the telco, after some research, would it be possible for the PN-DTA or DTB be reconfigured as and ISDN line? It seems like there are PIN configurations we can change to ISDN? They are looking into SIP trunks with an IP_PBX upgrade...