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Hi Guys, I have a problem with getting the caller ID to display on screen when someone calls. I have configured a small PBX (Issabel) with a Grandstream GXW4104 everything works fine but the only problem I have is that the caller ID is not passed through to the phone. Basically this is what I...

Hello, I need help with fax and IP Office V2. I have analog lines and a fax, no SIP or anything. Two things I want to know. I read that you can do an Auto Attendant with a delay time to receive the fax tone first and after that it rings. Can anyone give me any pointers on how to configure...

Thanks a lot guys for the help, I will test this.

Hi Guys, can someone help me configure how to setup this feature. I don't know the exact name and I also can't seem to find exactly what I'm looking on Google. So here goes, when someone picks up the handset a call should be placed immediately to an extension number. When I google I see Dial...

So as you can see the file is in the directory and still nothing. And i've done this before not with this release but newer releases and I've had absolutely no issues with those versions. Maybe an upgrade will do?

Tried that doesn't work, I entered the PC IP address and put my MOH file in the directory. Deleted the default HoldMusic.wav with embedded file management rebooted and still the default music on hold plays. This is getting frustrating.

Hi All, I'm trying to configure Music on Hold for an IP Office R8 (0.43). Now I've made everything as is in the documentation my hold music is less than 90 seconds in the proper format. It plays when you listen to it (*342#). The only problem I have is the following, the default music keeps...

touche - amriddle01 - touche

so now that that's out of the way do I need 1 or 2 SIP trunk licenses (just asking) 1 for the Gateway or 2 for each SIM? That was my original question.

And the IP Office has combo cards so that part is covered. My only concern are the licenses and the proper amount of licenses.

No the GSM will be connected via the LAN

Hi there, we're about to install a GSM Gateway (2 SIM) on a IP Office R9.1 what type of licenses and the amount of licenses do we need; it will be connected thru the network so I guess you need a IP license as well as a SIP trunk license? Is this assumption correct? Thank you

I need some help with these following questions about upgrade licenses. The techinical bulletins are not that clear to me, English is not my native language. there are three systems; IP Office 500 V2 R9.0, 9.0.300.941 and we want to upgrade to R 9.1, 9.1.100.10 do you need a R9.1 upgrade...