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Hello, Can Prairiefyre 7.0 have SQL server install in a different machine? Also, In release Prairiefyre 6 and below, any new install requires to have IIS, MSMQ and windows powershell installed and Data Execution Prevention and user account disable. But in Release 7 documents, I just notice...

Hello, I have 5540 IP console setup in 3300 and we are 10 digit dialing. When I receive an incoming call, it only shows the first 7 digits and the last 4 digits are missing. Any idea why the last 4 digits are missing? Thanks

It rings few times and then RAD kicks in and then music for about approx. 3 min and then disconnect, is this normal behaviour for 3300?

music is working now. where can I adjust the timer for the call to ring longer when playing the music? Now, it hangs up after the timer is up. Also, is it possible to program the call to go to AA instead it hangs up after the timer is up? Thank you

Music is define and works but still no music when the RAD message finish playing.

Thanks kwbMitel,It worked. when the RAD's finished playing the RAD messages, the call went went silent but the console is still ring. Is there a way we can program it to play music when the RAD message finish playing while the call is still ringing at the LDN? Thank you

Hello, When there is more than one call waiting in LDN in 3300, how can I program it to play RAD or MOH while the caller is waiting? and where in COS can I set the timer? Thank you

Hello, I am programming a new Precidia iPocket to interface with 3300. I have programmed the baud rate in the iPocket as 1200 8N1, do I need to program the 3300 with the same baud rate? If yes, where can I program the baud rate in the 3300? Thanks

Hello, When I do a page, Is there a way I can set a tone or beep before I do a page in a group of phones in there speaker? Thanks

Hi kwbMitel, so, I guess UCC license can only be programmed as multidevice type only? And not MCD user, as it uses IP device license? If we are to program a new user, do we program it from MAS server or PBX? Thanks

Hello, I am new to UCC licensing. With UCC licensing, do we program the user as Multi device user? How can I assign a user with the UCC entry licensing or Standard licensing or premium licensing? Thanks