Search results for query: *

You could try to add the second extension as a shared user on the first extension mailbox that way when the message is left. The second extension can get the message indication and retrieve the voicemail from the first mailbox.

I find that when I am at a customer's site that needs one they tend to have a lot of phones that are not wall mounted and I take from the bases on those ones to replace the wall mounted phones that are missing the hook switch clips.

You can also turn on the operator in the call pilot and direct it to the same location as the dial 0 point or any extension if you don't want to get "the operator is not available message".

IPO500 V1, running 10.1 is not supported. IPO500 V1 is only supported up to version 9.0. As well 5410 sets are only supported to 9.1. Maybe that is why you are having so many issues.

What release of IP Office and What type of 1608 is it? the 1608 or 1608-I.

There is no real Reboot Procedure. Do you want to do a Soft Reboot or a hard Reboot. This is for the CS1000 For a hard reboot (you onsite in front of System) Recommend being on port 0 as you will see boot-up routine Always do a ld 43 edd 1st (unless you have a issue which started before last...

Are you using any custom cabling to connect the ATA2 to the ZipLink on either end? Also how far apart are the 2 buildings ZipLink requires a minimum of 20-25 feet for proper operation.

https://downloads.avaya.com/css/P8/documents/101033431

I have run into this issue before once and we deleted the 3rd and 4th card from the control unit and then rebooted the system without the cards in and then rebooted the system with the cards in and when it came back up it resolved the issue.

Here is a list.

Just to let everyone know there is a new service pack for Avaya IP Office 11.0 Feature Pack 4 on Avaya's support site.

I would upgrade the system to the latest version of 9.1.12 I have seen a few people have issues with 9.1.5 and below. There are other threads about older releases of 9.1 causing issues with expansion modules. https://www.tek-tips.com/viewthread.cfm?qid=1760828

you mention it is an IP 500 V2 9.1 what is the release? i.e. 9.1.12 is it Basic, Essential or Preferred?

Which ones. IP500 DS30 700426216 IP500 DS30B 700501586 IP500 DS30B2 700511094

What kind of modules are you connecting to the card.

Are you using the yellow cables that came with the card to connect the modules?

Where do you want it to go? if you don't want it to do anything and stay on the same extension then just put it's own extension in the revert DN. i.e. extension 7000 the revert DN is 7000 then if someone presses 0 it will just stay at that extension.

It sounds like there maybe something on the network blocking the traffic. Do they have a new firewall or router that is blocking the SIP traffic on the particular port. I have run into a watch guard router that didn't like the amount of traffic going through a particular port so it would shut it...

I think he is looking for this.

Sometimes I have seen where the power supply for the module looks good but stops supplying the proper power for the unit. Have you tried a different power supply on the unit?