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I don't know if I'm on 8.1 or 10.1 at this point. Must be 8.1 if you say 9 was the last for the V1.

I am so glad that I disconnected all of my digital stations and left only 1 plugged into my main unit. It does "brick" the phone. Regardless of what I do now, when this phone is plugged in, it just says "Waiting for upgrade". It looks like my phones are part of TB091...

thanks again! Is there a chance I will brick the phones? If I wanted to isolate this and test on 1 handset, I'm thinking I would need to disconnect all other phones and leave only 1 connected? Seems kind-of cave man thinking, but I don't see another way with this setup.

@budbyrd, Thank you for your help. I found the bat file, it is untouched, never been used before. I see where I need to enter the IP in the bat file. So is this what I need to do?: 1 - Modify TFTP server address to point to a new TFTP server, preferably solarwinds for example. I haven't setup...

I have a IPO500 V1, running 10.1. My 5410's show a FW release of 5.00 (6/11/07). I tried upgrading the phones to 5410_R6 and they all failed. I either got a "please wait", "firmware upgrade: file error" or "incompatibility". I have the BIN file located in "C:\Program Files (x86)\Avaya\IP...

Thank you Janni78, I have configured logging requested that the users let me know. Our IPO's have ran so good that I haven't really had to troubleshoot them at all during the 9 years we have had them.

I administer our IPO on-site and 1 that is at a remote facility. (the IPO's are independent of each other). At the remote facility, there are no IT people at all. Users complain that they cannot dial out, phone (9508) shoes BUSY on display when they try to dial out. We are using a PRI from...

I am having a similar problem all of a sudden but on Voicemail Pro. Ours does not speed up, but seems to pause. I even noticed it on dial tone.. picked up my phone had dial tone, it went away and then came back. We have this "pause" on greetings and messages that have been left. I'm going to...

It appears that the Voice Mail button on the phone can be configured to go to visual voice... but I cannot find any document that instructs on how to do that, nor do I see anything in my Manager for setting this option. When you press the voicemail button on my 9508, it uses the old voicemail...

Thank you Budbyrd, in this case I have a V1. I manage a V2 at another location, so this is still a good answer! When you say reboot, is that the phone or the IPO500?

I've done it in the past, I thought it was as simple as putting the correct bin files in my manager directory. I am wanting to upgrade my 9508 from .45 to .55 (or later if there is a newer version). I am running Manager 10.1, I have a single PC that has Manager and VMPro on it. In Manger >...