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Thanks, I had another go earlier and entered only the very basic information and as you say, it worked! I have now contacted a number of partners and are awaiting costs. Thanks to everyone for your input. Ian

Thanks for the replies. Yes, I have tried the Avaya partner locator but it brings back zero results in my area which is Widnes, North West England.

Hi, Hoping I can get a recommendation or two, I am looking for a company who can provide hardware maintenance on our IP500 system in the UK, I have done plenty of Google'ing but hoping for some real life experience. Anyone I should be contacting and anyone in particular to avoid? Looking for...

Thanks for the replies :) DASS with a convertor? Unsure tbh, my normal tasks on the Avaya are adding extensions and updating short codes and what not, out of my depth on the this one! So, I am correct in thinking if the system is currently configured to work on an ISDN30 (as it is) then I can...

No, is it ISDN30, we have a very old contract when you where allowed 6 channels and we have never upgraded it to 8.

I am attempting to move our IP Office 500 to a new location with a newly installed ISDN30 line. When I have plugged the system in I cannot make or receive external calls, the only real difference is the fact that our current ISDN30 is a 6 channel and one we are moving to is an 8 channel. If the...