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Ok and who told you i am not a technical user, i ve certifications in many areas of networking Cisco/Juniper i ve also experience with Avaya communication manager and S8500/S8300 servers but not with ip office at all. Due to unemployemt reasons i am a freelancer now, and i cannot tell to a...

Anyone knows how can i transfer from auto attendant to voice mail please ????

Hi, I 've managed to create the AA using a shortcode. Created a virtual user which forward the uncondtional to the AA. I 've enabled forward huntgroup calls as well Created a huntgroup, type sequential. Disable VM and annoucements. Added the virtual user in this huntgroup. I 've overflowed...

Hello everybody, Sorry about the continuous posts. I ve done all the above steps and they are working fine. I ve created the HG with the phantom user which points to the AA I ve created feature buttons to disable the HG operation What i need to do know is to 've the ability to leave a voice...

i 've created 2 buttons in my extension one to enable AA (which means enable the HG with the phantom user on it. i used clear huntgroup out of service action) and one to disble AA (which means disable the HG with the phantom user on it. i used set huntgroup out of service action) Do i did it...

In the ICR i will ve as destination the HG which has the phantom user and fallback the xxx huntgroup ? am i correct ?

In the ICR i will ve as destination the HG which has the phantom user and fallback the HG main ? am i correct ?

what is the correct syntax to create a SC in order to access the AA ? I 've created the shortcode lets say *71 then select feature Auto attendant in the telephone field do i need to add anything ?

i cant find the sc to access AA, does it 've any specific name ?

ok and what about the voice messages left when the AA is functioning, how can i retrieve them ?

Thank you for your help do I need to run specific aw version of Ip office manager in order to create the sc to AA because currently I am running version 7.0 and I don't think it has this option.

I forgot to tell you i am using embedded voice mail by the way[pc2]

Hello, I ve the following setup IP office 500 & IP office Manager V7.0 1 Huntgroup call it XXX 2 Incoming Call Routes which have destination the huntgroup XXX A person who is calling, after some time will hear an announcement if any member of the huntgroup not answering the call, and after a...

Hello everybody, I want to do the same thing in my IP office. CAn you describe a liitle bit more detailed how we can do this "disabbling auto attendant with a feature code" Thanks

Did yoy use tftp to transfer your recording in the LVM directory in the IP office or just copy paste in the SD card, maybe that is the reason your files are deleted during reboot.

Thanks for helping me!!!

so the default prompts are in C11 or .cpl format ?

The default files are the ones which have the cpl extension or the C11 If thats the case i can crete one .wav and the use the LVM greeting uitlity to make it in the correct format and use the exact name the avaya uses. Do you think it will work ?

Thanks for your replies, I am talking about mailbox prompts, To Okkie26: Yes i ve set my locales to the greek language.

Hello everyone, I 've recorded 2 announcements in my home language (greek) in order to help someone to leave a message when all the lines are busy. When thesese 2 announcements are finished the avaya prompts is played in English which gives instructions on how to leave a voice message. Do you...