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pmhaynes is correct, sometimes I have had issues with putting /vmail in to filezilla and just did / and then sysro and vmail show up.

You need to ftp to the controller IP address, I usually use Filezilla Client, and navigate to the VM folder. Within that folder you will need to look for the file names, I believe there is a MOH folder under that directory. Once you find the files just right click and select delete.

I see a couple different issues here that concern me, first as a best practice and to save yourself a lot of headaches with SDS errors etc. I would recommend both controllers be at the same software load. Second I would only have one controller handing out addresses on the voice vlan, so turn...

If you question is regarding a 3300 there is a Class of Service option in the newer software "Suppress Delivery of Caller ID between Sets" that could be turned on for the room phones COS.

It is actually in the Associated Directory Assignment.

I have the same number of trunks in both PBX's, so I have 20 from the Nortel to the Mitel and 20 from the Mitel to the LD carrier. I am 100% positive it isn't an all trunks are busy situation here, it is simply a timing thing. It is as if the CS1000 is looking for answer supervision and after...

I have been monitoring the trunks closely and can duplicate it immediately when a number is reported. We are limiting the users that can use the SIP trunks using TARG/TGAR until we are ready to roll them out into full production so I know that the trunks are not busy and when I have been able...

I have a Nortel CS1000 version 7.5 with SIP trunks connected to a Virtual Mitel 3300 version 12.0.3.15, the Mitel has SIP trunks to a LD provider. Occasionally when making a call from a Nortel IP phone that goes to the Mitel via the SIP trunks and out the LD providers SIP trunks the Nortel...

I would also recommend verifying that your AV is not scanning the UC folder on your pc. Also you can try refreshing the Mitai link in the UCA server, which if I remember right is on the Nodes tab.