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I had heard some discussion about someone being able to hack into the programming to provide aftermarket authorization codes for expansions and upgrades. like what was done with the NAM.Anybody heard about that?

I just received an email from another Nortel technician that said he believes as a Of version 5.0 this was available for use with analog lines.

Tve read several post that contradict each other that are saying you can but as long as there is no appearance on the handset. It has to be set for ring only.

If I have plenty of analog lines available will FMFM be able to work on a BCM50 6.0 or must it only be used on a PRI? If so is there a logical reason why it will not work on an analog line?

Well ok but I have found a lot of videos even on YouTube how to hack int VOIP system and Cisco handsets and there is a lot of information to do the same on Google. Nothing is like the old days when most of this technical information was only available between the equipment supplier, vendor...

Thanks, I do see on the blank template where the 8 digit codes go for reference but the one item I got stopped at was: -Select ICS top right of menu bar or in 2010 select Addins Tab and ICS button left side. I am not sure where this Menu Bar Item ( ICS ) is located? Thanks!

In the real world, or at least in this town, clients want the cheapest they can get. I have seen some real horror stories when it comes to just the communications closet. Hanging wires of all types. Messy wire management from the IT geeks. Almost every new client I have has wires under the...

I have a back up of a MICS 7.1 with a PRI enabled but no keycode on record. Using the RAD is there a way to extract the keycodes from the MICS like I can do with a BCM?

I certainly understand that. I myself am a very meticulous installer when it comes to wire management and customer care. Most of my new system warranties are five years. The trouble that I'm running into is having to deal with sloppy IT Techs that have no concern for their customers security...

recently I've been reading some pretty scary reports about VOIP phone systems and security breaches. I have also taken a number of the systems of line because of customer dissatisfaction. I've also heard that the FCC is considering regulating VOIP. Has anyone had these similar experiences.

Never had any real interest in Mitel except from a historical perspective as it related to the old Bell System and Motel Hotel PBX installations.

Thanks. A little off the subject kinda. Here is what I don;t understand. When a new system like IPO is developed they seem to start at square one and not incorporate what they have learned from other system and features. This feature for example has been in use with BCM for many years and...

I found this on a very helpful site on YouTube from a guy who records easy to follow IPO programing instructions. This set of instructions https://www.youtube.com/watch?v=xG9LHV6SYvE worked but GMC.COm has not blocked emails as they said the emails look like a security risk. Does anyone...

This is for an offsite customer service department . I just went ahead and set up an ROUTE and DEST

So then there is no External transfer for the digit [ 0 ] then on NAM or Call Pilot?

What does ATDT mean?

When logging in to Embedded VM from a handset there is no PW required which I guess is Auto Login. Is there a way to secure the handset VM with a password so no one else can log into the users MB when they are using their handset? I have looked under VoiceMail in the manager and I see it askes...

Is it possible to LOCK a handset so the user can not make any changes to the display? On the Nortel systems the handsets allowed restrictions NONE, PARTIAL, FULL whey they are set up via admin programing.

I do not seem to able able to find the TRANSFER option for the [ 0 ] or time out. For example if the caller presses [ 0 ] or times out they usually can only be transferred to an internal DN. I am looking for a way to allow them to be transferred to an external number using a FLASH. This can...

I tired to set up a 0/time out on one of my Call Pilots but I could not figure out how to do this. Can you tell me where I will find the menu item in the Call PIlot manager to do this? I went under Operator settings and also CCR and could not find this.