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Hello everyone, Is there a way to change conference PIN for a user without going into manager? My client doesn't have a vmpro he's on essential version 9.1 Can it be done without a module on vmpro? Thanks

Hello everyone, I have a couple of 9650 under SIP software that doesn't want to convert to H323 when i change the SIG on the phone. When it boot i see the phone trying to get the 96xx txt files but phone still on SIP software. Anyhints why?? IPO is on R11 latest release Thanks

I have a corrupted SD card that's why i would like to export the user greeting.. But i guess they will have to re record their messsage

Hello, Is it possible to find user greeting into the SD card and export them?? I found all my clip file that are use for my AA but cannot find users greetings.. Any hints? Regards

Yes the right firmware is on the SD card when i look at it the right firmware is there

Hello, I just did an IPO500V2 upgrades to release R11 latest services pack. It was a multiple ugrade step since IPO was on R6 ...( step 1 to R8 , step 2 to R9 and then R11 ) Everything works fine but 1403 phone don't want to upgrade and they are stuck to an old version V5.0.0 When i look...

Hello everyone, I have IPO R11 latest release with 20 x J139 I have a problem with only one of them , if you call internaly the phone ring but if the phone receive an external call i see on the screen that there is a call but i dont here no ringing... Is there a settings somewhere that i miss??

hello , IPO R11 essential version, for no reason all internal call between extension do not ring but goes directly into speaker like automatic intercom?? Any hints why it does that?? Thanks

Hello everyone, Is there a way to program an IPO to dial the same shortcode every 2 min? We want to use that feature with voicemail pro to test different call flow Thanks

The last part of your reply with the command was the part missing in my config thanks

Hello everyone, IPO 10.1 SP3 and VMpro on UC module. Is there a way to activate and desactivate multiple user mailbox at the sane time with a single shortcode on IPO? Thanks

Hello everyone, I just installed a new 16B module that came with Rel.10.1 The IPO is on Rel 9.1 and the module will not downgrade to that Release.. Any hints why?? Thanks

I got this problem fix by avaya. i open a ticket and they had to recreate the one-x linux data base. Good luck!

Hello everyone, I have a issue with IPO 9.1.11 with analog trunk and a mixed up of avaya and nortel phone. Intermittently, when people dial 9 to get an outside line they come across a customer who is already waiting on hold or in communication with someone else. All user have the cannot...

It is a IPO 500V2 with VM pro and One-X portal on one server, no apps server

Only IPO , voicemail and one-x on the same server.. Could it be a port not forward issue on my customer side?

Yes and i see the ip address of my server in the onex providers

Hello, one-x mobile apps on latest IPO R10 Everything is working fine except when we try to retreive the message from the voicemail, we see it but when we press the play button nothing happen.. Any hint? Regards

All users are into server edition, All hunt are into server edition, ICR are in IPO500 expansion no choice because all analog line are into the 500 expansion.. They only thing i have left to do as test is to create a user into the 500 unit and then propgram a line appearance and ring on that...

Voicemail is working, when a call the main line and get VM menu answering the call and dial directly any extension, the call goes to user mailbox, when dialing internally any extension we hit the VM. but when i call that same user with is private analog line pointing directly in ICR to is...