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one-x mobile cannot retreive message from voicemail?

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rollymaster

Programmer
Aug 8, 2013
118
CA
Hello,

one-x mobile apps on latest IPO R10

Everything is working fine except when we try to retreive the message from the voicemail, we see it but when we press the play button nothing happen..

Any hint?

Regards
 
Yes and i see the ip address of my server in the onex providers
 
But is the vm pro server able to reach the mobile phone via internet?

Can you ping to the mobile?
 
Only IPO , voicemail and one-x on the same server..

Could it be a port not forward issue on my customer side?
 
We still need a complete overview of the servers.

Is it a IPO500V2?

VM pro and One-X portal as a application server or windows?

or is it a virtual IPO with VM pro and One-X portal on one server?

 
It is a IPO 500V2 with VM pro and One-X portal on one server, no apps server
 
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