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I use the modular messaging tasks tab for AD profiles. It looks like I need to run the FEDBsync tool. I am tryting to find a document or a video about that, is there any one that can provide me more information about this tool? Kind regards Goku78

Hello folks, I know where is the tool and it looks like we just need to double click the exe file. My question here is, do we need to do something else during the procedure? Something like select an option or a step by step process? I need to run the tool but this is my first time that I do...

Hello folks, Could you please tell me how much time the FEDBSync Tool takes to complete the process? Please let me know your comments, Kind regards GOku78

I tried to created a new user and I received the folowing error: Unable to access Modular Messaging Information I think this error could be related to the same issue.

Hello all, I am having issues to remove a subscriber in the MAS server integrated with exchange. I run the procedure and it says process completed successfully. But I have wait more than 3 hours and when I tried to use the same subscriber the system is telling me the profile is in use. Please...

MP3, wav, etc.

Hello folks, I need to know if there is a way to change the format of the VM message that is sent by email. Please let me know your comments, Kind regards Goku78

The procedure worked, Here is exactly what I did: Unplug the phone, then after a couple of minutes plug it back in, as the phone boots up, you should see the option to press * to program, you then would use “craft” to gain access. This will cause the craft procedures menu to be displayed...

May be I am not clear about what I need. I am not looking for the configuration in the MM system. What I am trying to find is what DC servers are in the enviroment, using CMD commands from the MAS server. I dont know how the person that was helping me out with the issue know about the other DC...

That will show me the DC configured in the system, but for example, I have a MAS that has configure DC01 in the configuration, but sometimes the DC team told me the MAS is connected to a different one. I really dont know who to find that information, I tried using a netstart -n but I dont think...

Do you know the path in the menu to reset to factory values after you gain access?

No, I need an application like cisco packet tracer to training myself in the AVAYA gear. Cisco packet tracer is an application that I use to emulate cisco routers and apply changes without affect the real devices in the company.

This is an MM integrated with exchange, the servers are 2010 5.2

Hello folks, I have tried to reset a 9620 phone that is in discovery mode, but the only procedure I found is when the phone is connected in service. Does anyone know how to reset it to the factory value if the phone is in discovery mode? Please let me know your comments, Kind regards Goku78

Hello folks, I had an issue time before, where the vendor mention there were like 6 domain controllers in the modular messaging enviroment, but when I checked the configuration in the MM I did not find a list of servers, just the primary domain controller. I am new with MM, so I want to know...

I am having issues to understand this formula, NSPI = ({MM Services} x {echange servers})+ (2x {VMD ports}) + (25x{MAS services}) This is what I did, MM services (There are 2 MAS servers in company connected to different PBX (different voice mail domains) I check the total number of services...

Hello folks, The network team is upgrading the network load balancer and they will change the IP address about the NLB, Do you know if this will affect the configuration that we have between the MM and the exchange server? I checked the VMSC and the MAS server is using a hostname for the...

I had a similar issue, in my case I was using a different voice mail domain, that affected the subscriber.

This question is related to a training enviroment, I have to do some tests, but I just have the production enviroment. I want to test it outside the production enviroment to avoid issues. Kind regards

Hello folks, Do you know the NIC configuration for the MAS connection? At this moment I have been searching best practice for this process but I am not sure about the information I found. Is there an specific speed I need to have in the NIC? Kind regards Juan Cardoza